Gratsi WineReviews of gratsi.com

Excellent customer service. I would recommend this company to anyone.

This wine for the money can't be beat. I prefer dry red. This one is smooth and full bodied enough. It's my everyday wine and would happily serve it to guests. The customer service is the Best! The only problem we've had was occasional delay because of weather.

3-16-26 ordered No wine have sent 5 emails No response No phone number have cancelled and asked for a refund What now No stars at all will never do business again whom to file a complaint for fraudulent actions?

I’m thankful for your help in understanding the shipment delay. No discount (10%) is necessary. No one can control the weather. I very much understand. Thank you again. Respectfully , Larry Tallon

My correspondence was prompt and clear. The message immediately solved the question that I asked, and the rep was kind and supportive concerning my issue. Thank you again!!!

Very quick response and offered me a 10% discount which is very much appreciated

The whole point of recurring shipments is to provide the customer with a product in a timely manner with no lapse in said product. Auto draft on 3/15 and it is 4/1 and still hasn't shipped. This would only be my third shipment -- the first two were timely. Contacted support and they did offer a 10% discount and stated would be shipping shortly. Two weeks later and nada. So cancelling completely as have purchased another product elsewhere.

Extremely long delivery times. Emailed about order and got no response… canceled my order.