Grasshopper Bank Reviews | Read Customer Reviews of grasshopper.bank

Grasshopper Bank Reviews | Read Customer Reviews of grasshopper.bank

Grasshopper Bank reviews

Showing 308 reviews with 5 stars · Clear filters

Aaron C.
Mar 11, 2024
Excellent customer service for small business owners
Grasshopper's phone based customer service is the best I've run across in years. Never an automated machine, always a person - and in my experience dealing with them so far, always a knowledgeable, helpful, and patient person at that.
Response from Grasshopper BankMar 12, 2024
Hi Aaron - We’re delighted to hear how much you appreciate the service provided by our Client Services team! We take pride on delivering an exceptional digital banking experience with a personal touch, and your positive feedback serves as motivation for our team to keep raising the bar. As always, we appreciate your business and look forward to serving you again.
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John
Jan 31, 2024
Great communication
To be honest, the communication and regular follow up was and is great. That is what I want from my financial support team
Response from Grasshopper BankFeb 1, 2024
Hi John - thank you so much for taking the time to leave a review! We're pleased to hear that you are happy with the consistent communication of our team. Your support and feedback are invaluable.
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Leo S.
Jan 31, 2024
Got a commercial loan Arthur was very…
Got a commercial loan Arthur was very professional & very helpful the bank is a amazing online bank I never use online banking before but now i get it! Simple and great
Response from Grasshopper BankFeb 1, 2024
Hi Leo - Thanks for taking the time to submit a review! We're thrilled to hear that you enjoyed your experience and find us to be an amazing online bank. We strive to deliver an exceptional digital banking experience, and your feedback reinforces our commitment to client satisfaction. Looking forward to serving you again soon!
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Ashish Kumar V.
Nov 30, 2023
very good website
very good website
Response from Grasshopper BankAug 2, 2024
Hi Ashish - Thank you for the 5-star review! We’re pleased to hear that you're impressed with our website. At Grasshopper, we strive to create user-friendly and efficient digital experiences, and we're happy to hear that it has met your expectations.
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Rama
Nov 23, 2023
Customer Service is excellent and…
Customer Service is excellent and friendly staff
Response from Grasshopper BankAug 2, 2024
Hi Rama - Thank you for the 5-star review! We’re delighted to hear that our Client Services team provided you with exceptional service and that you found our staff to be friendly. Ensuring your satisfaction is very important to us. If you have any additional needs or questions, please feel free to reach out!
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Harsha Kaku W.
Nov 23, 2023
Good place to visit
Good place to visit
Response from Grasshopper BankAug 2, 2024
Hi Harsha - While we are appreciate the 5-star review, it seems there might be some confusion, as Grasshopper is a digital, branchless bank. Nevertheless, as a client-first digital bank, we are here to provide excellent service for all your banking needs. If you are interested in learning more or need any assistance, do not hesitate to reach out.
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harpreet B.
Nov 23, 2023
Easy simple and fast
Easy simple and fast
Response from Grasshopper BankAug 2, 2024
Hi Harpreet - Thank you for taking the time to share your experience! We’re delighted to hear that you find our services easy, simple, and fast. Client satisfaction is our priority, and we're glad to know we're meeting your expectations.
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HARSH G.
Nov 23, 2023
Grassshopper Bank is bank which…
Grassshopper Bank is bank which provides free online business checking account cash back offers and it is Top notch annual percentage yield provider and it’s privately owned bank based out of New York.
Response from Grasshopper BankAug 2, 2024
Hi Harsh - Thank you for the 5-star review! We’re delighted to hear that you are enjoying your Innovator Business Checking account and cash back benefits. We strive to offer competitive annual percentage yields and are proud to be a privately-owned digital bank based in New York. As a client-first digital bank, our goal is to provide exceptional services tailored to your business needs. If you have any further questions or need assistance, please don’t hesitate to reach out!
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