Grasshopper Bank Reviews | Read Customer Reviews of grasshopper.bank

Grasshopper Bank Reviews | Read Customer Reviews of grasshopper.bank

Grasshopper Bank reviews

Showing 308 reviews with 5 stars · Clear filters

Nairne F.
Dec 19, 2025
The wire transferring is super easy and…
The wire transferring is super easy and quick. Just had to answer a call to confirm everything and it went right through. Much easier than a Keybank, Chase or Wells Fargo
Response from Grasshopper BankDec 19, 2025
Hi Nairne, Thank you for the 5-star review! We’re happy to hear that your experience reflected the ease and reliability we aim to provide with our digital banking tools. Ensuring transactions are both secure and efficient is something we take seriously, and we truly appreciate the confidence you’ve placed in us. If there’s ever anything more we can assist with, we’re always here for you.
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Brenton B.
Dec 15, 2025
Security questions
The person I spoke to was very pleasant and precise in the explanation about security questions I had regarding my business account.
Response from Grasshopper BankDec 17, 2025
Hi Brenton, Thank you for the 5-star review! We’re glad to hear that your interaction with our team left you feeling informed and confident about your account. Keeping your funds secure while providing exceptional service is our top priority, and we truly appreciate the trust you’ve placed in us. If there’s ever anything more we can assist with, we’re always here to help.
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customer
Dec 11, 2025
Excellent service
Excellent service
Response from Grasshopper BankDec 12, 2025
Hi there, Thank you for the 5-star review! We’re grateful for the opportunity to support you and are glad your experience with our Client Services team has been an excellent one. Building reliable, long-term relationships with our clients matters to us, and we truly appreciate the trust you’ve placed in our team. If there’s ever anything more we can do, we’re always here to help.
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Michelle M.
Dec 10, 2025
Customer service was excellent and so…
Customer service was excellent and so very helpful to both my husband and I.
Response from Grasshopper BankDec 11, 2025
Hi Michelle, Thank you for the 5-star review! We’re delighted to hear that your experience with our Client Services team has been a positive one for both you and your husband. Delivering thoughtful, dependable support is something we care deeply about, and it means a lot to know we were able to help. We truly appreciate the trust you’ve placed in us, and if there’s ever anything more we can do, we’re always here for you.
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Zachary
Dec 9, 2025
Convenient application process.
Convenient application process. Good interest rates and no fees!
Response from Grasshopper BankDec 9, 2025
Hi Zachary, Thank you for the 5-star review! We’re glad to hear that getting started with Grasshopper was a smooth experience and that our rates and fee structure have been a good fit for you. As a digital bank, we’re committed to offering straightforward, transparent products that make managing your finances easier, and we truly appreciate the trust you’ve placed in us. If there’s ever anything more we can do to support you, we’re always here to help.
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DeLisa
Dec 9, 2025
Getting Started
I've had a few questions since creating my account and the reps that have helped me (especially my encounter with Rebecca) have been great.
Response from Grasshopper BankDec 9, 2025
Hi DeLisa, Thank you for the 5-star review! It’s wonderful to hear that our team has been able to guide you through your first steps with Grasshopper, and we’ll be sure to pass your kind words along to Rebecca. We appreciate your trust and look forward to supporting you as your business continues to grow. If you ever need anything, don’t hesitate to reach out.
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Alicia W.
Dec 9, 2025
Consistent Service, Zero Interruptions
They always know what they're doing and they make any questions I have simple to answer without fluff or time wasted. As a small business, this is really important to me. Thanks.
Response from Grasshopper BankDec 9, 2025
Hi Alicia, Thank you for the 5-star review! We’re pleased to hear that our team has been able to provide consistent, straightforward support from day one. At Grasshopper, we’re committed to making banking simple and reliable, and we truly appreciate the trust you’ve placed in us. If there’s ever anything more we can do to support your business, we’re always here to help.
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MCWB
Dec 7, 2025
Responsive Banking
I reached out with a question about a deposit hold on a weekend evening and had an answer before I checked my phone the next day. More importantly, Grasshopper Bank offered the convenience of online banking for my LLC and had fewer deposit limits than my local bank. This was essential because of my monthly billing structures. I am fortunate to have found this business partner!
Response from Grasshopper BankDec 9, 2025
Thank you for the 5-star review! We’re glad our team was able to get back to you quickly, even outside regular business hours, and that our digital banking platform has been a strong fit for the way you run your LLC. Earning the trust of clients like you is central to everything we do, and we’re committed to providing the clarity, reliability, and support your business deserves. If there’s ever anything more we can do to support your business, don’t hesitate to reach out. We’re always happy to help!
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