Susan B.
Friendly service, great customer service
Salesman was very friendly, staff during checkout was wonderful, always love the front door service of popcorn and coke. Our merchandise was in stock for immediate pick-up. We drove away very happy.

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Susan B.
Salesman was very friendly, staff during checkout was wonderful, always love the front door service of popcorn and coke. Our merchandise was in stock for immediate pick-up. We drove away very happy.
Jerry B.
The young man who assisted me with my purchase was most professional as well as being quite knowledgeable about the furniture in which I was interested. He was most helpful without being pushy. The two men who delivered the furniture were most careful and very professional. Over my 50+ years of making furniture purchases, I have never had an experience from the sales room to the delivery as pleasant and professional as this one. That includes sales, finance, and delivery. Thank you one and all! Jerry Bishop
Linda D.
All three sales reps have were great and very helpful. The delivery personnel went above and beyond in set up.
J. J.
We just recently purchased some new living room furniture and had a wonderful sales experience at Grand Home Furnishings in Wise, VA. Dena, the associate that helped us, was great to work with. She wasn't pushy, yet got to know what we were looking for. She recommended several pieces and allowed us to view them and make up our minds without pushing us towards a piece. We decided to add some tables on as well to our purchase, and she helped us move several pieces to view them with the new sofa and chair we bought. She was friendly, knowledgeable, and genuinely wanted to help you find what you need.
Fred S.
Would have been a 5 star! Delivery sure could be a lot better! Almost said the heck with the sales to get them to deliver when I was home and I work 2nd shift! Seems like they expected me to take off work for delivery when I told them I would be at work! Not happening!!
Barabra H.
I had an excellent shopping experience when buying a mattress at Grand Furniture in Waynesboro, Va. My salesperson was Dan Hamilton, and he was very helpful. He gave me good information without pressuring me. I appreciated the excellent customer service he provided. Barbara Huggins
ANGELIC
Very polite.. very clean... very helpful... a pleasant buying experience.
Suzanne D.
I recently bought a Lazy Boy Recliner. The sales clerk was very knowledgable in what I was looking for. He was polite and kind. He made sure that found what suited for me. Grand Home Furnishings has always be my choice of furniture stores.