GrammarlyReviews of grammerly.com

I am writing to express my deep disappointment and frustration regarding the billing practices I've experienced with Grammarly service. For the past nine months, I have been consistently charged without any prior warning or receipt of bills or emails (I only found them on my account which I did not visited since April/May - please control it). Initially, I believed I had a one-month subscription, as I only intended to use Grammarly 2-3 times in total. Discovering that I've been billed monthly for almost a year has left me feeling misled and disappointed. I understand the importance of transparent and ethical business practices, and this situation has eroded my trust in this company.

The so-called new AI functions in Grammarly don't work if you can find them; with the new AI software, don't waste your money. Total waste of time.

Their product is good. But their service is the complete opposite. They won't let you download your invoice from your account. Instead, you need to go through a tedious process to ask for an invoice. In addition to this, they are eager to get you on board, but once you've paid it's tough to get back in touch with them.

I want to give zero stars. Grammarly cost me $144.00 but when I try to log in it never works. There is NO customer support. I have requested a refund. Doubt I will get one. Run, do not walk, away from this service!

I paid a full subscription. £124.00, the app would not work and would not allow the Al Grammarly to work as in rephrase. The improve text button would not pop up, and I was not getting the service I paid for! They did not have a contact number, just a useless, horrendous automatic robot. When you get a ticket to talk to someone, they don't seem to read or listen and keep ignoring your issue. No refund!! No answers! Awful service.

Poor customer services, they charged me 144 USD suddenly without any acknowledgment or email or agreement. When I sent email asking for paid back and cancel subscription to them, their service and reply are the worst I ever met. Really crooks!

When it was working, it was fine. HOWEVER, when I had an issue that could have been solved in 3 minutes by someone knowledgeable about their system, I was informed that they had no such service. Instead, on my part I've spent 5+ hours of my time and months of frustration and several hours of Grammarly service workers' time that just added to the frustration. I received some specific guidance from Grammarly that did not help--usually made the problem worse, and some general guidance--"Look up the problem on our site," which provided me with 200+ different potential files to review. This would have required me to become an expert in their product--not what I signed up for.

I have finally got over my misuse of capitals thanks to Grammarly. I thought I did not need them but do now. One problem is they are bloody Yanks and just now tried to make me say gotten not got.