GrammarlyReviews of grammerly.com

charges are high but service is good

Been using Grammarly free for years. It is a great product. Recently, they decided to make the free version super annoying by constantly showing corrections that you cannot apply without paying for premium. Although I don't like these practices, I decided to pay for premium since I've been using it so long. As soon as I subscribed to premium, I started receiving unsolicited e-mails from Grammarly. Seems like for Grammarly, paying customers should see MORE adds not less. This to me indicates that privacy is not a priority, which for a company that can literally see everything I type is unacceptable. Also, most of their "premium" suggestion are weak and sometimes wrong. I end up rejecting most of them. It is a clear example of a company with great engineers and short-sighted management

I accidentally paid for the annual subscription instead of the monthly plan around ten months ago. I immediately contacted Grammarly support and requested a refund and a change to the monthly subscription. After two months of waiting, I still haven't received my refund. On top of that, they charged me again this month for the monthly subscription, even though the issue is still unresolved. It's been days since I reached out, and there’s still no response from their support team. I am very disappointed with the service.

I have nothing bad to say about the product. Grammarly helped me massively during my university years. As non-native English speaker the tool provided by Grammarly really made the difference! However, I have been paying a hefty quarterly bill for the last year without any email or text informing me of the ongoing charges. I was able to cancel my premium subscription easily and the customer service was super quick in processing my refund.

Too much hidden things. Even unsubscription of the newsletter was so hidden I couldn't find it. I ended closing my account. I have zero trust for companies like this.

Get lost with your adds! Your app is useless and translates completely wrong. Plus, advertising 10 times within a 5 min video does not make people use you, it has the exact opposite effect.

as with the other reviews, they took £120 from my account which was supposed to be a monthly DD. when I complained they closed my subscription and only refunded me £95 as an apparent goodwill gesture! very disappointing service and not to be trusted, there are other companies worth investing in.

How does anyone get hold of this cowboy outfit in the USA email? phone? office address? These are a joke and took £120.00 form my bank account in the UK.