GrammarlyReviews of grammerly.com

I have been using this service since 2016, and in each version, I have become increasingly disappointed by some technical issues. Most of the time, it does not work, and when I try to open or run the app, it directs me to the web version. Cancelled my subscription and will never pay a penny for a service that does not commit to improving quality.

Grammarly used to be a helpful tool, but the current desktop app is so broken it’s basically unusable. It constantly lags, crashes, and forces you to copy all your work into a web browser just to get anything done. It feels like the company is cutting corners and shifting the burden onto users instead of actually supporting or fixing their product. For $120 a year, that’s completely unacceptable. There’s no real tech support, no sign of proper bug testing, and no care for the user experience. It’s clear they don’t value their paying customers. Avoid at all costs — there are better, cheaper, and more functional alternatives out there.

I would give it ZERO stars if I could. I paid for a year's premium subscription in September. I use it for book editing on a desktop computer. They have just said desktop editing is no longer available. They have been pushing me to use AI for over a year-something I have no interest in using. Now they are forcing people to go online to do the editing using AI. They stole 8 months of premium payments, since I cancelled, and will receive no refund only 8 months of "FREE USELESS" online editing.

I would give it a 3.5 rating if I could, for its technical ability to improve grammar and the reading flow, which is great for corporates and students. But they monitor and regulate assistance if you’re writing a story with graphic content. I’m writing a story about the violent history and ongoing crime in South Africa, which is true. Let’s get real; it’s not nice, but a story that must be told - like any reporting about the slaughter of innocent people, be it Israel, Palestine or any other country. If their algorithm deems writing inappropriate, a message: “Can’t help with this text. Grammarly assistance is unavailable because the text may contain sensitive content. Try with different text.” pops up. I emailed them about this and explained what I’m writing about with examples. I was pointed in the direction of their policies and all of that. The software is still useful, but please be aware that they’re regulating and restricting you - it’s their right, but not clearly explained before you commit for a year. ChatGPT expresses that their policies may be violated, but they give you the benefit of the doubt - that’s fair. 11 Labs is great - I feel like a grown-up working with them. (Grammarly assisted with writing this review.)

APPLE AND MAC USERS BEWARE. Literally worst support ever, mainly because it is non-existent. I have submitted six support cases within the 3 days after purchasing their $139.99 annual plan. I have received ZERO responses or notes added; in fact, about 40 mins after each case was set to open, it was reviewed and SOLVED without ANY CORRESPONDANCE WHATSOEVER. I used my Apple ID to sign in and hid my email (BIG MISTAKE) from here. I have been unable to receive emails because it's not being routed to my Apple ID. So because I signed in with Apple, I never got to create a password; now I cannot use it on ANY OTHER device except for my original iPhone it was purchased. You can only create your password by having them send you an email, and you can only change your email once you've created a password. Basically, I had to call my bank to request a chargeback because there is no such thing as Grammarly support. It should be criminal to charge this much money for a product without phone, email, OR LIVE CHAT SUPPORT. This is absolutely ridiculous

Setting up and attempting to use their program was not intuitive. Our computer savvy team was not able to set up and use. We ended up deleting the program.

They solve the problem later.. I’ve been trying to fix a payment issue with Grammarly for over five days, trying to resolve an issue (case 6879706). Despite promises of updates within 48 hours, they’ve responded with Nothing but Silence, even after multiple reminders. Is this how they value Paying Customers? If They Can’t Even Manage Basic Communication, why should anyone waste time and money on them? There are plenty of other options out there (maybe much batter then them), and if they can’t even handle this, why bother with them at all? Or maybe they're the ones who don’t deserve my money. Honestly, this is beyond Disappointing - it's Infuriating.

The worst app to ever exist. It's buggy, has mid grammar if not incorrect at times and it stops me from typing on my browser. Terrible