GPD StoreExplore the latest GPD Handheld Gaming PCs, Ultrabooks, and Professional Netbooks at GPD Store. Discover innovative devices like the GPD Duo dual-screen laptop, the powerful WIN Max 2, and the compact WIN Mini. Enjoy fast shipping and high-quality products designed for gaming, work, and productivity. Stay ahead with cutting-edge technology and exceptional performance.
GPD Store (gpdstore.net) has 218 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Appliances & Electronics · Sheridan, Wyoming
Excellent
Appliances & Electronics · Sheridan, Wyoming
Excellent
Appliances & Electronics · Sheridan, Wyoming
Excellent
Appliances & Electronics · Sheridan, Wyoming
New
218 approved reviews, newest moderated first
customer
I never got it
Response from GPD StoreNov 25, 2025
We're very sorry to hear about your experience. We reviewed our records but weren’t able to locate any details for your order based on the information provided. We’d really like to assist and resolve this for you as quickly as possible. Please contact us at [email protected] with your order ID so our team can look into this right away. We’re here to help and want to make sure you get the support you need.
Dominique W.
Excellent service...I love that they included a usb c adapter knowing that I wanted a usb port. Extremely helpful as well.
Response from GPD StoreNov 17, 2025
Thank you so much for the wonderful 5-star review! We're thrilled to hear you had an excellent experience. We’re especially glad the included USB-C adapter was helpful and matched what you were looking for. Your satisfaction means a lot to us, and we’re always here if you need anything else!
khit
J'ai commandé un portable GPD WIN MAX 2 2025 sur leur site (en Juin 2025), j'ai bien reçu le produit ("très" en retard pour cause de rupture de stock), tout fonctionne sauf le chargeur qui était tordu (donc ne charge pas). J'ai dû acheter un chargeur assez puissant pour pouvoir charger l'ordinateur. Pour son prix, j'aurais espéré avoir un chargeur fonctionnel. Je n'ai jamais réussi à contacter le support, le site gpdstore.net propose un formulaire pour contacter le support, mais la page de formulaire ne fonctionne pas.
Response from GPD StoreDec 2, 2025
Merci pour votre commentaire. Nous sommes désolés d'apprendre le problème rencontré avec votre chargeur et les désagréments occasionnés par le retard de réapprovisionnement. Nous avons vérifié les détails de notre côté et notre formulaire de contact a fonctionné correctement pendant toute cette période. Il est difficile de croire qu'il ait été inaccessible depuis votre achat, d'autant plus qu'il est resté actif pour tous les autres clients. Quoi qu'il en soit, nous encourageons toujours nos clients à nous contacter via nos réseaux sociaux en cas de difficulté avec le site web. Après avoir reçu votre commentaire, nous vous avons immédiatement contacté par e-mail à plusieurs reprises afin d'organiser l'envoi d'un chargeur de remplacement, mais nous n'avons pas reçu de réponse. Nous vous recommandons de vérifier votre dossier de courriers indésirables, car nos messages peuvent parfois y être filtrés. N'hésitez pas à nous contacter directement à l'adresse [email protected] afin que nous puissions vous aider rapidement. Nous vous remercions de votre compréhension et espérons résoudre ce problème au plus vite.
AC
The GPD Pocket 4 is everything I wanted for my use case - mixed work and gaming. It is portable and high-powered!
Response from GPD StoreOct 28, 2025
Thank you so much for your awesome 5-star review! We’re thrilled to hear the GPD Pocket 4 fits your needs perfectly for both work and gaming. Enjoy your new powerhouse on the go!
David F.
Well the inventions is what impressed me! I love minimalism so much I purchased the GPD 4 and the GPD 2! Next is go8ng to be the gaming system.
Response from GPD StoreOct 28, 2025
Thank you so much for your amazing review! We love your passion for innovation and minimalism — and we’re thrilled you’ve added both the GPD 4 and GPD 2 to your collection. We can’t wait to have you back for the gaming system next!
- -.
Bought the GDP mini 2025, 4 months ago with 32GB memory. What an awesome machine it is. Fast, versatile and speedy. It has a decent size screen with high resolution and had now fully replaced my desktop connected a 45" screen via USBC. I had some doubts and fears before, but totally convinced. What an awesome machine. I took the time to write this review, that says enough...
Response from GPD StoreOct 28, 2025
Thank you so much for taking the time to share your experience! We’re thrilled to hear your GPD Mini 2025 has exceeded expectations and even replaced your desktop setup — that’s amazing! Your detailed feedback means a lot to us. Enjoy your awesome machine
bumblefudge
all killer no filler
Response from GPD StoreOct 28, 2025
Thank you for the fantastic feedback! We’re glad you’re loving it — all killer, no filler indeed!
Domanic W.
I got the wrong model although still had the sticker of the advertised model I got the gpdwin 4 2 tb model however it only had a 1 tb internal ssd and still no help from their customer support
Response from GPD StoreNov 14, 2025
Thank you for your feedback, and we’re very sorry for the issue you experienced with your device. As soon as this was brought to our attention, our support team reached out privately and investigated the matter. We confirmed that the mismatch in SSD capacity was due to a manufacturing defect, and we immediately offered a full RMA with a prepaid return label so we could replace the unit as quickly as possible. Since then, we’ve followed up several times to assist further, but we have not yet received a response and the return label is still showing as undropped. We’re still fully committed to resolving this for you — we just need the device returned so we can complete the process. If you have any remaining questions or need any help at all, please contact our support team at [[email protected]]. We’re here and ready to assist.