GotobeatGotobeat is an independent live events promoter that strives to bring great live shows to the UK and Europe. Our mission is to give artists fair pay for their craft allowing them to further develop their careers. We also strive to bring to quality over-seas talent to the UK to give non-english-speaking communities a little taste of home.
Gotobeat (gotobeat.com) has 73 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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73 approved reviews, newest moderated first
Jamie C.
Ordered tickets for an artist who’s doing a show this Thursday. Been trying to contact with regards to not receiving the email. Been ignored completely. I have proof of purchase, bank transaction logs however they still won’t respond. It’s currently Tuesday and I now only have 2 days left to get my ticket sorted. The check receipt service on their website keeps telling me it’s sent my tickets but I haven’t got a thing
L B.
My partner booked two tickets to see our friend perform. Unfortunately she was sick and we can't make the rescheduled date. My partner has sent two emails requesting a refund, we've had absolutely nothing back, I'm worried we won't get our money back
Oriane P.
Concert de Marina Satti à Berlin début avril à 36€, reporté à mi septembre.., 1) aucun email d'information le jour du concert, heureusement j'ai regardé le siteweb de Festsaal pour m'assurer de l'adresse, sinon j'étais sur place à l'heure donnée.. 2) aucun email de la date du report ! c'est toi qui va tout seul chercher sur internet et 3) Cerise sur le gâteau : vous ne pouvez vous faire rembourser que 30 jours suivants la date du concert ! alors qu'ils reportent 4 mois et demi plus tard. Je suis sensée savoir ce que je fais dans 4 mois ?! Un scandale. Je ne laisse jamais de feedback, mais là c'est un TEL MANQUE DE PROFESSIONNALISME de la part des organisateurs. Je travaille dans l'évènementiel musical depuis six ans je n'ai JAMAIS vu une telle politique de communication et de tarification. UNE HONTE.
Lucas
They put on gigs with genuinely talented artists in cool venues. I’ve discovered a few new favourites thanks to them. Highly recommend if you’re into live music.
Irene
Used it to buy tickets for a concert, didn't know the website before. The show was postponed due to artist injury and their team was very helpful in assisting me with the rescheduled date. Finally went to the concert and loved it!
Mr Ian K.
Good company
Response from GotobeatMay 14, 2025
Good to hear about your experience Ian! We hope to host you at one of our events again soon.
Apritisesamo
Unfair company and deceitful. Do not use this website. I reached out right after booking my ticket for a refund cause I couldn't attend the event and the company answered with general email repeatedly without addressing my request in a deceitful way.
Response from GotobeatMay 13, 2025
Hey, I am very sorry to hear about this issue, we are currently expanding our customer services team to ensure things like this no longer happen. We are a small business and when we receive large amounts of requests it can become difficult, this is our problem and and issue that we are actively working to improve. If you could share your confirmation number or email we can look into this issue specifically and find a resolution! We are committed to restoring your confidence in our site.
Lucrezia
Esperienza fantastica
Response from GotobeatMay 13, 2025
Thank you for your review!