Lisa R.
Slow customer service
Update: Tickets issued to new email address next day so happy to retract previous gripe, but not quite 5 stars due to the time it took Customer Service to respond. However, thank you for forwarding the tickets, my family member can now relax! A family member bought tickets from this site, not realising the linked email address is an extremely old one that is no longer accessible. Emailed Customer Services (only option to contact them) to try to get tickets for gig, which is in 4 days time, resent to an alternative email address, but no reply after 3 days and time is running out. Appreciate they are not obliged to help but I would not be buying from a company that doesn’t seem to value their paying customers. Please rectify this issue ASAP to restore our faith and I can amend this review. I much prefer giving 5 stars!