GotItWholesale Reviews | Read Customer Reviews of gotitwholesale.com

GotItWholesale Reviews | Read Customer Reviews of gotitwholesale.com

GotItWholesale reviews

78 approved reviews, newest moderated first

james W.
Sep 2, 2021
Slow service
Not happy with how long it got to me. Also the tracking kept saying it would be delivered, but never showed up.! That lasted for a few days..
Response from GotItWholesaleSep 2, 2021
Thank you for taking the time to leave a review, James! Our records show your order was placed August 14, a label was created on August 18, and the package was scanned as accepted/received by the USPS on August 19. It shipped cross-country from California, which likely accounted for the transit time with the carrier. While we do not have influence over transit times once a package has been tendered by any of our vendors to a carrier, we sincerely apologize that your order took so long to reach you and we appreciate you letting us know. If you need further assistance with your order, please feel free to reach out to our team. Got It Wholesale Support | 866.390.5227 | [email protected]
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A W.
Sep 1, 2021
Delivered as promised
Slow delivery but received as promised. Item exactly as advertised Will buy from them again
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charles
Aug 25, 2021
Frustrated
Pleased with the product that I finally received. A package no bigger than a standard letter took over two full weeks (14 days 12 working days). The ordering web site is clunky and does not accept both a billing address and a charging address. Took me several phone calls and emails to finally straighten issues out my order.
Response from GotItWholesaleAug 25, 2021
Thank you for your review, Charles! We're sincerely sorry your order took so long to be delivered. We understand how frustrating that can be, but we're also glad it ultimately reached you successfully. Our website can accommodate a separate billing and shipping address. In order to do so, one must uncheck the box next to "My billing and shipping address are the same" under step 3 (i.e. Payment Method) of our secure checkout. If you were not presented that option, clearing your browser's cookies or cache may have helped. We greatly appreciate your business and your feedback. Got It Wholesale Support | 866.390.5227 | [email protected]
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Norma H.
Aug 9, 2021
Very nice people but order has been…
Very nice people but order has been plagued with problems from the start with no confirmations, then delivery of only one of the two needed bulbs. Finally got delivery and missing the 8' pole. Still no tracking on the second bulb after more than a week! They keep saying their working on it, but I have to keep calling .... not forthcoming with information.
Response from GotItWholesaleAug 9, 2021
Thank you so much for your review, Norma! We're sorry you've experienced so many issues with your order and we greatly appreciate your grace and understanding as our team works to get everything in order. Our records show a tracking number for the additional bulb was emailed to the address associated with your order yesterday. However, upon further review the email bounced and/or was rejected by your email service provider. We have re-sent the tracking from an alternate internal email. If you still haven't received it, please contact our team at (866) 390-5227 to provide an alternate email address for the tracking details to be sent to. We can also provide them by phone. We are available M-F from 6am - 4pm Pacific and Sat from 7am-3pm Pacific. Regarding the 8ft pole, our team is working with the vendor to get that shipped out ASAP. Got It Wholesale Support | 866.390.5227 | [email protected]
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Griz of S.
Jul 21, 2021
The right key blank arrived in one…
The right key blank arrived in one week— as advertised.
Response from GotItWholesaleMar 29, 2022
Thank you so much for taking the time to leave a review! Got It Wholesale Support | 866.390.5227 | [email protected]
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Tim P.
May 25, 2021
Great service.
Great service.
Response from GotItWholesaleMar 29, 2022
Thank you so much for your review, Tim! Got It Wholesale Support | 866.390.5227 | [email protected]
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Mary S.
May 7, 2021
Exactly what I needed
Exactly what I needed. Very pleased with product.
Response from GotItWholesaleMar 29, 2022
We're glad to hear you're pleased with your purchase! Thank you for taking the time to leave a review, Mary! Got It Wholesale Support | 866.390.5227 | [email protected]
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Chris L.
Apr 14, 2021
Great service.
Great service.
Response from GotItWholesaleMar 29, 2022
Thank you so much for your review, Chris! Got It Wholesale Support | 866.390.5227 | [email protected]
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