GotItWholesale Reviews | Read Customer Reviews of gotitwholesale.com

GotItWholesale Reviews | Read Customer Reviews of gotitwholesale.com

GotItWholesale reviews

78 approved reviews, newest moderated first

Chris S.
May 24, 2022
Your crew was very attentive and…solved the problem
Your crew was very attentive and helpful. Unfortunately - the Mfr. was not nearly as good. Took over 2wks for Mfr to ship product after receiving order. Then ........ the shipment got LOST in FedX's system. Your crew was great .......... expedited the problem solution. Rec'd product - and ...... THE PRODUCT WAS DEFECTIVE. Your crew got to the Mfr............ and arranged for another to go out THAT DAY - via FedX overnight. Rec'd the replacement part today. You are great>...! Thanks for your support...! Chris
Response from GotItWholesaleMay 27, 2022
Thank you so much for your review, Chris! We’re glad our team was able to get everything taken care of for you. We greatly appreciate your business and hope you'll continue to keep us in mind for any future needs! Got It Wholesale Support | 866.390.5227 | [email protected]
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Joseph D.
Nov 23, 2021
I’m still waiting for my third set of…
I’m still waiting for my third set of numbers, which were shipped via USPS.?
Response from GotItWholesaleNov 23, 2021
Thank you for your review, Joseph. Your replacement order shipped via USPS on November 9 and still looks to be en route. As of October 1, the USPS extended their standard transit times and shipments can take longer to arrive. An email containing your tracking details was sent on November 8 when the shipping label was generated. Please contact the USPS at 1-800-275-8777 and don't hesitate to get in touch with our team if you're unable to obtain a status update. Got It Wholesale Support | 866.390.5227 | [email protected]
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Frederick L.
Nov 8, 2021
Mailbox Number Snafu
Ordered a simple house number of 2885 for my mailbox for both sides...packing slip states it correctly, but I was sent two sets of 2995 or 2665 (can't tell). The reason why it isn't a 1 star rating is because customer service is excellent and accommodating.
Response from GotItWholesaleNov 8, 2021
Thank you so much for your review and understanding, Frederick! We appreciate your grace and we’re glad our team has been able to get the error taken care of. Got It Wholesale Support | 866.390.5227 | [email protected]
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Robert D.
Oct 20, 2021
The brass numbers I ordered for my…
The brass numbers I ordered for my mailbox were outstanding. There was about a 3 week delay in shipping them but their customer service department was VERY responsive and it shipped a few days after I inquired.
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Adam T.
Oct 20, 2021
After two years of service buying again
I bought eight of these pole lights a couple of years ago, these fixtures have worked very well. They have weathered storms and huricanes. The fixtures still look good. I am buying them again and would recommend them.
Response from GotItWholesaleMar 29, 2022
We're glad to hear you're pleased with your purchase. We greatly appreciate you sharing your experience, Adam! Got It Wholesale Support | 866.390.5227 | [email protected]
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JoSwallow
Sep 29, 2021
almost a month and still not shipped
Customer service team is great, friendly and pleasant. This company gets one star because the product we ordered said it would ship in 2-4 days, it's been 29 days and the product has not shipped. I've contacted customer service twice and had very pleasant converastions with them each time, but still have no idea when my order will ship.
Response from GotItWholesaleSep 29, 2021
Thank you so much for sharing a review of your experience. We're sincerely sorry your order hasn't shipped yet. Our Order Processing team reached out to the vendor for a status update yesterday and will follow up as soon as we receive an update. This shipment timeline is not at all within the norm. We greatly appreciate your grace and patience while we investigate the fulfillment delay. Got It Wholesale Support | 866.390.5227 | [email protected]
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Brian H.
Sep 22, 2021
Customer service was great.
Customer service was great in communication and help with order. Very satisfied with my experience!
Response from GotItWholesaleMar 29, 2022
Thank you for your review, Brian! We strive to provide excellent service and we're glad you had a great experience. Got It Wholesale Support | 866.390.5227 | [email protected]
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Marvin I.
Sep 21, 2021
Good follow up, three cheers for Rebekah
Good follow up, fast reply to my questions, very friendly service, Rebekah is about as good as one can find!
Response from GotItWholesaleMar 29, 2022
We’re so happy to hear about your experience with Rebekah! We’ll be sure to pass along your feedback and we hope to see you again should you have any future mailbox needs. Got It Wholesale Support | 866.390.5227 | [email protected]
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