THE LISTReviews of gothelist.com

Response from THE LISTAug 13, 2026

Awesome to hear! Speed and great prices are what we aim for. Thanks for choosing us, and enjoy your purchase. Hope to see you back again soon! THE LIST

Response from THE LISTAug 13, 2026

Hi Ashley! Zero issues is always the goal! Thank you for taking the time to share your review. We really appreciate your business and look forward to your next order. Kind regards, THE LIST

Response from THE LISTAug 24, 2026

Hello David, We take allegations of counterfeit items and seller fraud extremely seriously. As an authorized seller, we enforce strict quality control and verification procedures for every item dispatched to ensure 100% authenticity. Every outbound order is thoroughly documented prior to shipment. Upon receiving your return, our inspection team verified that the item sent back to us was a completely different product from the authentic pair originally dispatched for your order. Because the returned item was not the product we supplied, marketplace policy prevents us from processing a refund. We maintain complete inspection logs as well as photo and video evidence of both the outbound shipment and the received return to ensure full accuracy and fairness. Best regards, The List Customer Care Team

Response from THE LISTJul 24, 2026

Hi Nicole, Thank you for taking the time to leave feedback, and I'm sorry this order caused you concern. Every message you sent was answered within our 1–2 business day target, including your weekend enquiry, which we picked up on the next working day. On the cancellation: both orders were cancelled and the payments released on our side. No funds have been taken. What you're seeing is your bank's authorisation hold, which can take several working days to drop off even after a merchant releases it. If it helps, we can send you written confirmation of the release to pass to your bank and have it cleared sooner. If anything is still showing on your account after that, email us with your order number and we'll look into it. Kind regards, THE LIST

Response from THE LISTJul 16, 2026

Hi Leland, Thank you for the great review! We’re thrilled your first experience was amazing. We appreciate you choosing The List and look forward to welcoming you back again. Best, THE LIST

Response from THE LISTJul 16, 2026

Hi, thank you for your kind review! We’re so glad you love your new wallet and that delivery was quick and smooth. We appreciate your support and hope to serve you again soon. Best, THE LIST

Response from THE LISTJun 26, 2026

Hi there, We're so sorry about this mix-up and completely understand your frustration. We've processed your refund and hope this goes some way in making it right. We'd love the chance to welcome you back. Thank you. THE LIST

Response from THE LISTJun 16, 2026

Thank you for your honest feedback! We're sorry about the sizing and padding issues. We'll be sure to pass this along to our team. We're glad you enjoyed the price and overall comfort! For any further concerns, please reach out to us through our website. Kind regards, THE LIST