Bought items that came to a total of $40USD on their website and now I'm waiting on a tracking code. I checked out their Facebook page and it's run by someone in Hong Kong, which is interesting seeing as people said responses were in korean. I wish I read reviews before purchasing from this website, I'll update as the situation changes and if it turns out fine or actually goes horribly wrong.
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Tracey R.
DO NOT USE GOTAMOCHI KAWAII SHOP
DO NOT USE GOTAMOCHI KAWAII SHOP. Wish I had read the reviews before using these people. Ordered months ago, still haven't received all of my order and they do not respond to emails. The jumper/sweatshirt that I have received are really poor quality, in fact nothing on this site is genuine. Clothing looks so bad I wouldn't want to wear it. DO NOT WASTE YOUR MONEY, really not worth the hassle, these people should not be allowed to sell their fake goods.
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Lynette C.
NEVER BUY FROM GOTAMOCHI
!! NEVER BUY FROM GOTAMOCHI !!
My dada purchased an Army Bomb v.3 for me as a Christmas present and we did not receive it till April (also no tracking number). They also FALSELY ADVERTISED, saying that the lightstick is official and comes with bluetooth; but what I received was OBVIOUSLY FAKE. I payed $50 dollars for something probably made for $10 or less. Also, my dad is paying the price of someone stealing his credit card info; where THOUSANDS of DOLLARS are being used in his name. I'm not directly pointing the finger at Gotamochi; but something is definitely SKETCHY about this site.
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Dikita W.
SCAM!!
My mom gave me 100 dollars to purchase bts merchandise so I came across this website and it’s a complete scam I wasted over 50 dollars on this website when my things never came it’s a COMPLETE SCAM!!!!
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not_alderheart
Scam
I bought a BTS shirt, and now it never came. It's been about 6 months since I've ordered it, and now it says someone bought another one with my credit card. I think they steal your information, and use it. Don't buy from this store, it's a scam.
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Chiara
It took a month to get here but it did…
It took a month to get here but it did come from across the world. I’m happy with what I got. I ordered a sweatshirt and it’s good quality. I also got a free bracelet and pin!
BY
By
Do not shop here
Do not shop here. You will never get your merchandise. I had to submit a dispute through my credit card to get a refund. Irresponsible company!
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Kara T.
DO NOT BUY FROM GOTAMOCHI!!
DON'T BY FROM GOTAMOCHI
Due to being on a very limited budget, I rarely get to order things for myself, but after much debate, I decided to purchase their koi shirt as I had been looking for the best price/place to get one. Unfortunately, I didn't find these reviews until -after- I ordered. At first, they were very receptive, letting me know I'd get a tracking id in a few days once it landed in my country via email. I waited, and waited, on the last day of when I 'should' have gotten one I sent another email to follow up.
That is when they didn't bother replying back, and four days later (well past their 1-3 days max promise totaling up to waiting over a week for a tracking ID), here I am writing this review. I am on a disability budget as I cannot work currently so even $35 or so is a fairly big expenditure but I just wanted to get a treat for myself. To have that money taken from me and be left high and dry is disgusting and very upsetting, and while it is not as big of a 'loss' compared to amount some other people have spent it leaves yet another reason why not to trust this company.
DO NOT BUY FROM GOTAMOCHI!! Spend a little extra and go to a reputable site so you avoid being ripped off, scammed or receiving poorly made knockoffs. Time to go ask my CC company to do a chargeback.
--- UPDATE EXACTLY 1 MONTH LATER ---
Never heard back from them.