Kawaii World StoreKawaii World Store - Kawaii & Harajuku Store
Kawaii World Store (gotamochi.com) has 180 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Professional Organizations · New York, New York
Excellent
Professional Organizations · New York, New York
Excellent
Professional Organizations · New York, New York
Excellent
Professional Organizations · Brooklyn, New York
Excellent
180 approved reviews, newest moderated first
Jhasmine C.
LESSON LEARNED.... NEVER SHOP/BUY ONLINE ESPECIALLY GOTAMOCHI I ordered 2 items of BT21 last July2019 until now still no deliveries. I emailed them more than 20 times already and they only replied 3 times and no more. ITS SAD... I WANT MY MONEY BACK.
josey X.
My order has never arrived! Please don't order anything. This page smells like sh#*!
johanna T.
I've placed an order for 2 items in July, and I have only received 1 items. I have emailed numerous times to asked about my other items and want a refund for the 1 items which I have not received otherwise give me a time scale on when the missing items will be delivered. I am still waiting for a reply. This company is really bad! This company doesn't deserve 1 star!!
Anneli S.
I ordered a Hoodie and didn't get any order information, and I sent them an email recently, still haven't replied to me. STAY AWAY!
Melissa
I ordered a Love Yourself Persona Hoodie From here. However the sizing was wrong and it was not 100% cotton like they said. The hoodie was very pretty and I like it very much. They knocked off 10% for the trouble. However, I don't think ill be shopping here again
Kerrianne E.
Can’t go lower than 1 star! Stay away from ordering from this shop! I ended up having to contact paypal and they opened an investigation against them. They even ignored PayPal’s emails and thankfully I was refunded my money back by PayPal. All the comments on this thread is what happened to me, and all are true.
Nanda
Could not give zero stars. Ordered complete set of 35cm BT21 pluches. Waited over 2 months and got counterfeit stuff! I saw the pluches in Seoul and these look nothing like the originals. Sad for me that I paid full original prices.
Emma A.
Please, please do not order from this site! I am still waiting for an order I placed over 2 months ago. After constant emails from myself asking where my order is I have had only 2 replies from a lady who calls herself ‘Annie Chung’. The only response I have received is her stating that the tracking number has been sent and when I check it, it doesn’t exist. I have demanded my my money back (£40). But, have had no response and have had to accept that I will not get it back. Please do not order from this site. I just wish I had read the reviews beforehand and I would of ordered from a trusted company.