gorjanaReviews of gorjana.com

I am extremely dissatisfied. I ordered a star with diamonds, but first of all, it's too small; it's almost invisible. The chain is very thin. It looks ugly, much worse than photographed on the website. Absolutely not worth the money; for this amount, you can get a more serious piece of jewelry. Terrible delivery. They didn't even send me a tracking number, and eventually, the package just appeared in my mailbox after two weeks. Also, the packaging does not match the price at all. In short, it's a terrible scam, better to buy something much nicer for this money.

I have always loved the Gorjana products. Recently, I was offered a gift card and when I wanted to use it, it appeared to be expired. I contacted the support and they extended the gift card. Amazing customer support. Keep going Gorjana!

What an amazing company… great products AND superb customer service (a rare combination in today’s world!)… replaced a faulty item kindly and expeditiously ;) Well done, Gorjana! Expect us to be continued repeat customers!

Comments on the clasps are 100% accurate. Received a necklace couldn’t get it open. I called to return and they sent me a video on how to open the clasp! Still had trouble so returned it but really if you need a video to show customers how to open and properly close a clasp you need a redesign! Jewelry is pretty but the gems are tiny! Much smaller than pictures show. Almost need a magnifying glass to see them! Disappointing all around.

I have made several purchases and all were beautiful and just what I wanted. I will continue to purchase from Gorjana.

I wish I would of read reviews earlier to purchasing 500$ rings and having the worse costumer service ever , they never responded and on Instagram all I’ve got was “ we forwarded your message to management “ so don’t buy anything from this brand

absolutely the worst clasps. jewelry will tarnish. necklaces easily tangle. thanks for responding 1 and 1/2 years later🤣

Poor customer service experience. Discount shows as valid on website but then cancels at time of payment. Explanation from ‘Customer service’ is “sorry, there are no discounts right now”. Instagrammed messaged almost a week ago and still no reply.