gorjanaReviews of gorjana.com

I would first like to say Gorjana has AMAZING customer service. Prompt, happy to help and go out of their way to satisfy their customers. However, the quality of my fine jewelry purchased through them was poor. I bought a solid gold chain and pendent for about $500. Within 3 months the clasp broke off. I sent it back and a new one was sent to me. I wore the replacement very rarely due to the quality issues with the first one. It popped off my neck one day and I didn’t notice, losing both the chain and pendent. I am behind disappointed. Do not purchase solid gold jewelry from Gorjana.

I got a Gorjana diamond solid gold necklace a few years back and it broke about half a year later after 24/7 wear. The chain was thin so I'm not totally surprised. What the biggest problem is is that recently I decided to take the diamonds out to remake into other jewelry at a trusted local jewelers. The 0.2 total carat weight of diamonds as advertised by Gorjana's website turned out to be only about 0.13 carat by weight. That is absolutely false advertisement and illegal sales tactics from Gorjana. I expect the weight to be 5% less, not 35% less. No wonder the diamonds always seemed so small compared to my other jewelry! I'm getting the gold tested now to see whether it's really 14k solid gold (still awaiting results but I'm so angry I need to post this right away to warn people against this company. I can't trust anything this company claims now.)

I typically like gorjana’s products, but I was super disappointed with this one. I bought the Bali necklace in store and it was extremely difficult to get on. The clasp was impossible to open, especially if you had semi long nails. I tried so hard to get it open, watched tutorials, it didn’t not work. It just broke and didn’t work at all. The clasp could not be more inconvenient. I am so disappointed and I really spent a lot of money and liked this necklace. If you’re looking for a necklace that is easy and fun to put on…this is not the one. Waste

I am a repeat customer. I added a 25$ coupon on checkout. It seemed to work but when I tried to finish the check out process it took it off. The rings (2) I had purchased two years ago increased in price from 275 to 340. Customer service was not helpful. I will buy this ring because it is a birthday gift but would never order from them again. We did have problems with the first order and stones falling out. Over priced. Not good on quality or customer service

Purchased ting day before I left for a month long trip. Ring turned to brass almost instantly. Refuse to return or even offer store credit. Ring is worthless to me now.

I purchased a Parker necklace and 3 charms for my granddaughter on her birthday. While shopping I noticed their collection of Huggie earrings. One pair got my attention and purchased as well. The little diamond Huggies haven’t been out of my ears for 2 weeks now. Love them. My granddaughter loves her Parker necklace as well. The jewelry is classic and works well with any age group. Amy A

The engraving isn't legible. It's so tiny that it's almost invisible.

They are a scam don’t buy from them they messed up the address on there end and can’t adjust the shipping address due to them subcontracting out everything completely waste of money