Kimberly H.
I’m sooooo tired of ordering items that…
I’m sooooo tired of ordering items that claim to be American made, and it’s crap from China!!!! Takes forever to receive it, and it’s cheap China crap! Total ZEROS for this company
Gorilla Cases
Gorilla Cases (gorillacasestore.com) has 117 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Kimberly H.
I’m sooooo tired of ordering items that claim to be American made, and it’s crap from China!!!! Takes forever to receive it, and it’s cheap China crap! Total ZEROS for this company
Tiffany
i ordered a case 4 months ago never got it they said they sent one to a address in another state and to a lady i dont even know and still never got my money back if there was a option to say 0 stars it deffently would be zero i will never order there again and if anyone i know asks if they should order from them id tell them nope thst they would screw you out of money
Patricia M.
Wrong phone case ordered and the service of this company won't do returns which causes A LOT of unnecessary waste. The chinciest packaging possible was used, but still not eco friendly so shipping was likely $1 This company wants you to keep your dirty peice of 10 cent plastic you paid $30. IF YOU TOUCH IT, ITS NOW A TOILET AND THEY USE that as an excuse to not offer product correction, returns etc. We can't buy from this company again! Alert everyone you know to purchase elsewhere to save from plastic waste and save your pockets in a misorder. The soft silicone cell case is pretty but not worth even $5 in quality. Always check company reviews....my oops.
Issmet R.
If I could give 0 stars, I would. How this business is still running is a mystery to me. With all the 1 stars. they should definitely be shut down. It is incredibly unprofessional to not reply to your customers when they keep sending the incorrect cases out. I hope that at least these reviews will prevent others from being scammed from this sham of a company. I ordered a case that cost $39.99 and the company sent me a $5.99 case.
Tina O.
Wish I could give zero stars. They sent wrong case and will not get back to me about a refund or exchange. They state they have excellent customer service how can that be when there isn't any at all? I would never recommend or purchase from this place. Date has been ongoing for weeks.
Ks
Sent a case that doesn't fit the device. Demanded pictures and then told me the pictures of the phone not fitting were fake. Filing fraud case with my credit card.
D.B.
They send me the wrong case, i wrote them 2 E-Mails, tried to make contact with tha chat function, no response. Scam sh it. (Bought 17.11.2022 - No Answer 21.02.2023)
Ryan M.
Placed my order on 12/29/22 and heard nothing after the 1-3 day process time. I emailed them on 1/7/23 and heard nothing. I emailed them again on 1/13/23 and heard nothing. I got a hold of someone on web chat on 1/17/23. I was advised the color I ordered would take longer and asked if another color was ok. I agreed. I received the package on 1/20/23 and they sent the wrong size. I received a case for a 10.2 iPad when I ordered for a 12.9 iPad pro. I emailed them back immediately on 1/20/23 to return it. No response. I emailed a different email address on 1/24/23. No response. Tried web chat. No response. The iPad is for therapy for my special needs child. The only reason I ordered from this company was because it was the case the therapist recommended. Today is 2/10/23 and my child is still unable to use the iPad due to lack of a case. I'll need to order one from a different company. DO NOT order from this company. Complete waste of time and money. Wish I had seen the reviews beforehand.