Gorilla CasesReviews of gorillacasestore.com

If it was possible to rate lower I would. Pure scam company, ships wrong items and them want to charge you $15 to issue a $20 refund. I didn't try going for that option as I'd loose another 15 bucks. Support is not responsive / deadbox.

Wrong item delivered. Company does reply to emails. Item sold for twice the price on Amazon. Learned my lesson.

Horrible customer service. They claim to offer returns if handled quickly. My iPad case was no longer needed by the time it finally arrived and they have ignored a multitude of attempts to reach them. It is disappointing considering what great customer service I had received several years ago. I had always considered gorilla case to be a leader and gold standard for protective cases. It is now March 3rd and this unopened case is still sitting here waiting to be returned.

I ordered a tactical cover for my phone and a gel cover for my girlfriend's phone (total $64) and received screen film (for a different model phone!).

Incorrect item sent no contact from company

zero stars. 43.00 to be sent the wrong case. same with others, contact company, tell you item is shipped- no item or return email. contacted BBB, they won't do crap either. AVOID AVOID AVOID this POS company. they're total trash.

I'm not sure if I'm writing this about Gorilla Cases, or Trust Pilot, hopefully it's my comment on Gorilla Cases, ..I ordered a wallet phone case on 8-17-23, I haven't received it yet, today is the 25th, I called their Customer service number and the robot voice sent me to a representative and then hung up on me, this happened twice, apparently the Customer service phone number is bogus. After reading several bad reviews, I'm regretting buying the phone case for 41.00, I'm very angry at the fake company, their ripping every one off, but I do definitely believe in God, and he will take care of my situation, and it'll come home to the fake company, I'm praying that they will close for good. I'm sorry that all of the people were treated that way. 😔

I normally don't write reviews on anything, but his company is nothing but a scam! I ordered a case 2 years ago and they still haven't refunded me or sent the case. I haven't recieved my package at all and they told me the order number didn't even exist. I even sent them a screen shot via email of the exact email that was sent to me from them when I had made the purchace with the order number and everything and they completely ignored me and never got back with me.. I reached out again and they completely ignored it... I only decided to make this review when I came across the previous emails to them when I was cleaning my email. They are the worst. I spent $47.22 on a case and never seen it or my money back.... The exact date this started was 03/04/2021 and the first email was sent 04/03/2021. Because of this, anytime I talk with anyone about purchasing cases, I tell them to completely avoid this site all together. I only put the experience date down as today because it won't let me go back that far on the callender.