Go Real TravelReviews of gorealtravel.com

Patricia Addiss Recently, we booked a "dream Vacation" with GO REAL TRAVEL. While it was quite expensive, it would have been worth it had we been furnished with what we were promised. We traveled across Austria and Switzerland. We were to be supplied with an Itinerary, Hotel reservations and transportation passes, tickets and private tour guides. Before we even embarked on our journey we noticed discrepancies after carefully examining the itinerary provided by GO REAL TRAVEL. We were missing tickets and much of the information did not make sense. When we tried to inquire as to our findings with GO REAL TRAVEL, we found it near impossible to communicate with them. When we were finally able to get some semblance of a response from them, we felt as if we were shuffled around and placated in order to pacify us and our concerns. Finally, we were told that all missing information and items such as travel tickets and maps were going to be forwarded to our first hotel. We were left having to hope that said items would appear in an unfamiliar country. While, there were some items waiting for us, not all of our missing pieces were there. At this point we just improvised changing much of their itinerary to suit our needs and almost completely reinventing our own itinerary. Thankfully, we managed to salvage our "Dream Vacation". Once we arrived back home we tried to no avail to address GO REAL TRAVEL, yet again, we were placated and still have no satisfaction or reciprocation of funds.

Germany and Krakow for group of 4- Fantastic Vacation This is the way to go if you want all logistics managed and feel like you’re traveling independently. On a tour without the bus! Perfect Solution. Trip for 2 couples traveling through 5 cities in Germany and Poland. Hotels- all excellent, perfectly located to access sites and transportation Breakfasts- all excellent sustained us til dinner Transportation- all excellent - trains, local transit and shuttles Tours - excellent all private- amazing not following someone with a stick and scarf and 30 people Itinerary- excellent- we used the daily print outs so everyone could read instructions and suggestions and discuss as a group what we would do . Clay and Grace were excellent in helping us prepare. The website is perfect for starting with an idea of locations and with the help of Clay and Grace fine tune as you nail down the final itinerary. I would absolutely recommend Go Real to anyone and hope to plan future trips with Go real.

Would not recommend this company. We booked a trip with GO Real starting in Vienna and ending in Zurich, 15 days with stays in Salzburg, Lucerne and Interlaken in between. The reason for the low rating started before our trip began and the failure of any communication and response back to my phone call messages and emails while we were traveling. Our itinerary was incomplete after I paid the full balance because we were missing train tickets and maps. Go Real promised to have delivered to our first hotel, tickets were there but no needed maps. The train tickets were terrible having us traveling at night through unfamiliar stations and missing out on beautiful, Austrian and Swiss sceenery. They were not available to fix or adjust for us, we were out of pocket over $400 euros to fix. After being home now for over a week, they still refuse to respond. On a positive note all the hotels were what we requested, very nice and helpful staffs, all 4 star. Getting breakfast every morning was fantastic although for some reason, not included at the last hotel in Zurich, another $170 out of pocket. The tour guides who were booked was fantastic but should have been at all sites, not just 2. Again we believed this would be included but no response back from Go Real. Please do not apologize, this does not help after the fact. We depended on Go Real and were let down. There were several inaccuracies regarding travel directions in our itinerary, route numbers and more. We remained flexible and open to changes knowing things, names and places do change especially with ongoing construction projects and more. We found that the itinerary was not that useful or a good value considering the amount of $ paid. Better, any communication would have really helped us during our trip. Do yourself a favor and choose another company for your travel needs.

I would definitely use Go Real Travel again, our itinerary included transportation, rooms and tours. All transportation was timely and details well described in our itinerary. Rooms were all within walking distance of the sights we wanted to see and very comfortable. Tours were one on one and very informative. We had a couple of very small glitches and they were handled in a very timely manner. We were very pleased with this service!

We had a fantastic experience with using GoRealEurope for our honeymoon. Brendan was super helpful in our months of planning, and the guides they connected us with were superb!

Our trip was a complete success, which begins with Tom Kirby and how well things were planned out. We traveled to 5 countries and every driver, tour guide, train, and boat were exactly as advertised. We seek comfortable rooms without the need for opulence and Go Real had what we sought. The locations of the hotels worked out well as they were centrally located and we could walk out the front door and be directly in the action. The only glitch was the need to substitute a bus for a train when the tracks were under repair. We got a bit lost, called the hotline and made the bus to Munich. On the spot assistance was directly available even though it was early morning. Go Real Travel made our travel a great experience. Drivers, guides, directions, arrangements all worked. We would highly recommend this service.

I recently returned from a trip to Germany and the Czech Republic. Go Real Travel booked my hotels and several private tours along the way. I was very happy with the hotels, both their locations and their comfort. The guides for all of my private tours were knowledgeable, easy to understand and open to questions. When I needed to make changes to my trip or when I had questions, the staff at Go Real Travel was available. I was concerned about booking a trip through an online company but because of prior Trust Pilot reviews I decided to go ahead with it. I would definitely book tours with them in the future if they had my destinations available.

There are so many things to write in this review, it is difficult to know where to start. Firstly, I think the Go Real Travel website is amazing and the personal support that was also provided to help me make my plans was exceptional. Even though I live in a very different time zone from the Go Real Travel staff, the contact I had in order to make my plans was prompt and reliable. My holiday was fantastic! Every detail was planned to perfection and every transfer and service was on time. My drivers and the guides for walking tours all spoke good English and were interesting and helpful. The hotels were well placed, very good value and the staff were also very friendly and professional. The instructions provided were very helpful, well presented in a booklet - and I really liked the fact that I had so much flexibility in what I could do. Public transport tickets, maps and the instructions provided made me an instant ‘expert’ in finding my way around new cities. I travelled on my own, which is a new experience for me, but I loved every second of my holiday. I felt very supported by the process and everyone I had contact with. My thanks to Tom and Rosemary for taking care of every detail.