Rachel
Very Disappointing
Very Disappointing! I ordered a pup sock and instead I received socks with a random dog. Not to mention the quality of the sock did not match the ad - poor quality! I called many times to resolve the issue and no one got back to me. Finally after more than 2 weeks I got an email that they wanted to give me store credit. I do not want this - I had to order from a different company and was happy with their item. I would prefer to get a full credit and I will be happy to send back the product . I won’t be ordering from Pupsocks again!
Response from GoPupSocksSep 15, 2021
Hi there Lourdes, We are saddened to see the experience you went through with us. I checked the system and it looks like we helped you as much as we can by meeting your demands. hope you consider us in the future. We appreciate and value your business Lourdes. If you have any questions or concerns, please email us at [email protected]


