Michael
This was supposed to be a christmas gift.
This was supposed to be a christmas gift. My item was not received before christmas and it was promised before christmas even ordered it on November 26th thinking it would surely be here in a month but no. Maybe next time before you spend on targeted ads you should ramp up production and processing. Also the socks are awkwardly shaped socks. The feet are far to big for the size we ordered and the fact that it would probably take a month to replace makes me sad. The feet are very wide as well. Very disappointing to have spent so much money on a custom product and its not even wearable.
Response from GoPupSocksSep 16, 2021
Hello there Michael, I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback, Michael. also, I do want to mention that the COVID-related delays and it being the holidays, the time frame was extended more than we really expected. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our customer service agents at [email protected]