Donzis B.
Excellent service!!
Excellent service!!! Great product!! I will be buying again from you!!

GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Donzis B.
Excellent service!!! Great product!! I will be buying again from you!!
Cynde
The soxs are great but it took way too long to process my order. It took about two months for this company to process my order.
Response from GoPupSocksSep 23, 2021
We sincerely apologize for the long wait, Cynde. I'm sure it was rather frustrating, I do want to explain that the COVID-related delays and it being the holidays, the time frame was extended more than we really expected. We really hope you consider in shopping with us again and have a much better experience with the delivery. Thank you for your feedback, it really helps our growing company improve. If you have any questions or concerns, email us at [email protected]
customer
took a long time for package to arrive but was happy with the product
customer
I ordered some personalised socks as a Christmas present in November and I’m still waiting for them in January. Rubbish service wouldn’t recommend, unless you order 5 years before you need them then you should be alright.
Response from GoPupSocksSep 23, 2021
Its unfortunate to see that you had to wait long for your order and we apologize for the inconvenience it may have caused. I did check the system to see if we resolved the issue and I was excited to see that your order was successfully delivered to you. We really hope you consider us in the future. We greatly appreciate your review and will take it into account to improve our growing business. For questions and concerns, email us at [email protected]
Jose
As much as I understand that when a company has some unforeseen problems, the one thing that shocks me about this company is the the communication. I have had my issues with customer being a business owner myself but never commit yourself to something you can’t do, nor ask for a review when people haven’t received their order. I do hope this company gets their act together and a lot of people get their orders. But for now my review stands and i will never buy from this company again.
Response from GoPupSocksSep 23, 2021
Hello Mr. Sanchez, We truly apologize for the unfortunate experience you had with our service. We truly respect your review and will take it into account to help our growing company improve our services. We do receive to high volume of emails and respond to them accordingly, from previous dates, up until now. We really hope you give us another chance and have a better experience the next time you shop with us. We appreciate your honesty Mr. Sanchez If you have any questions or concerns, email us at [email protected] and we will be more than happy to assist you.
customer
Still haven’t received my order that I placed in the beginning of December!
Response from GoPupSocksSep 23, 2021
Hi there! I'm very sorry for the experience you went through with your order. I immediately checked the system to see if we helped you with this matter and it seems that we sent you a follow up email regarding your order but we never received any email correspondence from you. We hope that you were able to receive the order as the shipping status did show delivered. If you have any questions or concerns, email us at [email protected]
Jodie J.
Have not received my order that was placed on December 6th. Can not get anyone from this company as to why. This was my daughter’s Christmas present. They have my money. I want my order! Do not order from this company. They are HORRIBLE! They’ll take your money and you won’t get your overpriced item!
Response from GoPupSocksSep 23, 2021
We are saddened to see that it never arrived for your daughter's Christmas present and we extend our sincere apologies. I checked the system to see if we resolved the issue and it seems that we did meet your demands. We appreciate your feedback, it helps to improve our growing company. If you have any questions or concerns, email us at [email protected]
Johanne
Very cute!!! A little late but they were worth the wait! Just like the picture