GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 23, 2021

Hello there, We are saddened to see that the material of the custom socks didn't meet your expectations. We work tirelessly to always find and use the best materials when crafting our Pup Socks. We make our socks with the intention of them being novelty items but, at the same time, they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 8, 2021

Thank you for your feedback. We would love for you to give us another chance to make the "perfect gift". Please visit gopupsocks.com and use Trust20 on any other of our custom-made products! We truly appreciate your business! Thanks for your review. The PupSocks Team

Response from GoPupSocksSep 23, 2021

This so unfortunate and we sincerely apologize for the wrong order and delay. I immediately checked the system to see if we resolved the issue and it seems that we emailed you offering you a couple of options to fix this problem but we never received any email correspondence from you. We truly go above and beyond for our customers and to serve you better, please email us at [email protected]

Response from GoPupSocksSep 14, 2021

Hi David, Thank you for your feedback! We sincerely apologize for the lack of correspondence about your order from us and for any inconvenience, this may have caused! Due to COVID shipping guidelines, your delivery expectation window was altered. Which resulted in your receiving your custom gifts later than expected. In order for us to improve as a company, we take your feedback extremely serious. We value you as a customer and hope we can create a better experience for you in the near future. We appreciate your patience! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 23, 2021

Hi there Judy, It is unfortunate to see that you had to go through this experience. I immediately checked the system to see if we have resolved the issue for you and I was excited to see that we were able to do a replacement for you. We hope you are enjoying your custom product. We ask for you to give us another opportunity and that you have a better experience the next time you shop with us. If you have any questions, email us at [email protected]