GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 15, 2021

Hi Anne, We are elated that you love your PupSocks and you were pleased with our products and service. Quality is the goal and I'm thrilled to see we achieved it! We appreciate your business and look forward to fulfilling any future orders you may have! Best Regards, The PupSocks Team Shae 🌟

Response from GoPupSocksSep 23, 2021

It is very unfortunate that the custom socks did not come out the way you expected. I checked the system to see if it was our oversight but, unfortunately, it seems that you mistakenly chose that specific background on the custom socks. We do our absolute best to fulfill what our valued customers ask for. Please keep an eye out for an email from our customer service so we can talk over some options to fix this matter. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 23, 2021

Hello there, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we did not reach your satisfactions with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.

Response from GoPupSocksSep 23, 2021

Hi there, It is really unfortunate to see that your package was opened and we apologize for any inconvenience the wrong order may have brought forth. I did further research to see if the problem was resolved and I'm delighted to see that we were more than happy to have made a replacement for you. Our professional service agents try their absolute best to go over and beyond for our customers because they are extremely important to us and we value, respect, and appreciate them. We hope that you have a much better experience the next time you shop with us. If you have any questions or concerns, please email us at [email protected]

Response from GoPupSocksSep 23, 2021

We apologize for the that mistake the for the experience you had to go through with us. I checked the system and it seems that we successfully made a replacement for you. We hope you consider shopping with us in future and that you have a better experience the next time. We greatly appreciate your feedback.

Response from GoPupSocksSep 23, 2021

Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we did not reach your satisfactions with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.

Response from GoPupSocksSep 23, 2021

Hi there, We sincerely apologize for the delay of your order. We hope you never go through this experience again. I immediately checked the system and we send you an email updating you the whereabouts of your order. We hope that your are enjoying your custom product and we appreciate the time you took to give us a review, it surely helps our growing company improve. Email us at [email protected] for any questions or concerns.