GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
I never received my order so I cannot comment on the quality of their work
Response from GoPupSocksApr 15, 2021
Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.
customer
I purchased my product on December 1st and it arrived over one month later. Poor quality face mask and socks. Poor customer service. Don’t recommend them at all.
Response from GoPupSocksApr 15, 2021
Hi there, Thank you for your review! We are very sorry for the lack of response from our team within a timely manner. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
customer
My girlfriend loves her socks!
Response from GoPupSocksOct 8, 2021
Hi there! Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your girlfriend loved them! We are happy you chose us to create such a special gift for you and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! 💖 The PupSocks Team
customer
terrible quality. unusual sock shape
Response from GoPupSocksApr 15, 2021
Hi there, Thank you for your review! We are very sorry to hear that you are unhappy with the quality of your socks. We truly appreciate your most honest feedback and will continue to grow and improve our products because of it. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
customer
I bought these for my mom as a Christmas gift and she LOVES them. They were her favorite present she got all year.
Response from GoPupSocksOct 8, 2021
Hi Joshua, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your mom loved them! We are happy you chose us to create such a special gift for you and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! 🐾 The PupSocks Team
Frank
Reliable gift for Dog Lovers and Animal Faced Sock Enthusiasts; thoughtful, yet simple.
Heather
I ordered one pair of pupsocks and one face mask with the same photo of our dog's face for my husband for Christmas on the Black Friday promotion. The socks and face mask are adorable! We are very happy with them! The socks wash and dry well. The only negative comments I have are that the order took an inordinately long time to arrive. Even considering mail related delays due to COVID, the socks and mask took 3-4 weeks to arrive after i placed the order. The only other slightly negative comment involves the plastic slider on the face mask for it to be adjusted to fit the wearer was not on the mask ear loops when it arrived, and was a little difficult to put on ourselves. Otherwise, we love the product and have referred family members to this site to order their own pupsocks!
Response from GoPupSocksSep 21, 2021
Hi Heather, I am so glad you like the PupSocks and the PupMask. I am so terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue and, I am sorry to see you have a issue with the plastic slider on the mask. Thank you for referring your family members to us! Hopefully they will love the PupSock as much as you did. I hope you have a great day!!!!!! Betsy The PupSocks Team
Lauriec
Sorry but I cannot give this higher than a two. The socks are cute but I ordered them in December 2nd and they didn’t arrive until January 9th. These were Christmas presents. I checked status for several weeks and it only showed that a label was put on them on Dec12th. Knowing all of the issues with shipping this holiday season I just wrote it off as USPS issues. But once January hit and I still didn’t have my socks I reached out to the postal service (1/6). They told me that the socks and tracking # was not in their system yet so they couldn’t do anything and I should contact the shipper (Pupsocks). On Jan 7th, I called in to pupsocks and waited on hold for 20 minutes and called it quits. And then miraculously they showed up on the 11th. There are way too many competitors to choose from and get items delivered at a reasonable time. Sorry pupsocks - I won’t be returning
Response from GoPupSocksApr 15, 2021
Hi Laurie, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. Unfortunately, we do not have a contact number for our customers, as we are a 100% web-based company at this time. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.
