GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksOct 7, 2021

Hi Melanie, Thanks for sharing your feedback! We are so happy that you love your PupSocks and you were pleased with our services!! Thank you so much for being a valued PupSocks Customer!! If you have any questions or concerns in the future, feel free to email us at- [email protected]. The PupSocks Team 🌼

Response from GoPupSocksJun 8, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, glad that your order was successfully delivered and you were satisfied with your product! We appreciate your feedback. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We’d be happy to help! The PupSocks Team

Response from GoPupSocksJun 8, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, glad that your order was successfully delivered! We love to offer you a discount on your next order. Please use [TRUST20] for a special discount at checkout. Please contact our team directly at [email protected] should any questions, comments, or concerns arise. We’d be happy to help! The PupSocks Team

Response from GoPupSocksMar 10, 2021

Hi there Lauren, I'm very sorry you didn't get prompt correspondence from us and for any inconvenience this may have caused. Rest assured, we are working hard to assist our valued customers in a timely manner. We apologize for the issues you have experienced. I do see that a replacement order was shipped and shows as delivered per your order's tracking number. We have reached out via email as well to follow up with your replacement order. We want to be sure that you received your order and are satisfied. Please let us know if we can be of any further assistance. The PupSocks Team -Lanice

Response from GoPupSocksJul 13, 2021

Hi Erandi, Thank you for taking the time to write a review. We apologize that you did not receive your order in the time frame you expected and for the lack of correspondence. We do embrace customer feedback. Upon further research, of your order, it looked like your product was hung up in the COVID19 transit mishap. We hope that your loved ones enjoyed our custom-made products. Moving forward, because we are customer-focused we'd like the chance to "wow" you. Remember us for your next great gift idea at Gopupsocks.com, and use coupon code "Trust20". We appreciate your business! The Pupsock Team

Response from GoPupSocksMar 12, 2021

Hi there Joe, We apologize for the issues you have experienced. I understand how disappointing this can be especially during the holidays. I do see that a member of our team sent a replacement order to you. We have also reached out to you via email to follow up. Please let us know if we can be of any further assistance. The PupSocks Team -Lanice

Response from GoPupSocksJul 15, 2021

Hi Ann, Thanks for taking the time to leave your review. We appreciate your feedback and will use it to improve our products. We'd love it if you gave us another try with some of our other custom product options. When you do, please use code trust20 for a special discount at checkout. Please email us directly should any questions or concerns arise. Thank you. The PupSocks Team

Response from GoPupSocksJul 20, 2021

Hi there, Thanks for placing an order with us. We are terribly sorry for the delay in receiving your most recent order due to an unforeseen transit issue. We are happy to see that the replacement order was produced and delivered. We understand how important your order was for you and your son and hope that he loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team