GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 2, 2021

Hi there Lucas, I sincerely apologize for any delays you may have experienced. Your order was placed on December 2nd and shipped on December 10th. Production was slightly delayed at this time due to the high volume of online ordering combined with COVID regulations to keep workers safe. Our team has been working extremely hard to ship orders in a timely manner. International orders typically take up to four weeks for delivery however, there were heavy shipping delays at this time with all carriers across the world. Your order shows as delivered according to tracking number: LX733417748US and we are happy to hear that you are satisfied with your order. Our #1 priority is our customer’s satisfaction. With that said, a member of our team has reached out to you via email to address your concerns. Please let us know if we can be of any further assistance. The PupSocks Team

Response from GoPupSocksOct 4, 2021

Hi Gay, Thanks for sharing your feedback! We are so happy that you love your PupBlanket and you were pleased with our services 🌈!! Thank you so much for being a valued PupSocks Customer 💜!! If you have any questions or concerns in the future, feel free to email us at- [email protected]. Have a great day! The PupSocks Team

Response from GoPupSocksOct 4, 2021

Hi Maureen, We are elated that you love your PupSocks and you were pleased with our products and services 🌸! Thank you for the recommendation, we appreciate it! If you have any questions please feel free to emaill us at [email protected]. Have a great day! The PupSocks Team

Response from GoPupSocksJun 29, 2021

Hi Amy! Thank you for your feedback and for placing an order with us. We do choose a material that will best show off your "fur baby" on your custom-made product. We apologize that the quality was not to your liking, and for the delay in receiving your custom-made product. We truly appreciate you taking the time to leave your honest review. Should you have any other concerns or questions, please feel free to email us at: [email protected] The PupSocks Team Monique🐾

Response from GoPupSocksOct 4, 2021

Hi Ann, Thanks for sharing your feedback! We are so happy that you love your PupSocks and you were pleased with our services 🌞 I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. So we do apologize for this. If you have any questions please feel free to email us at [email protected]. Make it great! The PupSocks Team

Response from GoPupSocksJun 8, 2021

Hi there, Thanks for your review. While our products can be printed with multiple faces, the correct number of faces must be selected prior to checkout. We do appreciate your business and would like to see if there is anything that we can do to resolve this issue. Please keep an eye out for an email from our team. Thanks. The PupSocks Team

Response from GoPupSocksSep 27, 2021

Hello there Lauren, We are sincerely sorry for this terrible experience you had to go through. It is very unfortunate that you never got to see what you custom socks looked like. I checked the system to see if we resolved the issue and I was excited to see that we were able to accommodate a solution for you. We hope you never have to go through this experience ever again, Lauren. We greatly appreciate your review because this helps our growing company improve on our services. We hope to hear from you again and have a better experience the next time you shop with us. If you have any questions or concerns, email us at [email protected]