GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 7, 2021

Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! The PupSocks Team Betsy

Response from GoPupSocksSep 7, 2021

Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Best Regards, The PupSocks Team Betsy

Response from GoPupSocksSep 7, 2021

HI Abbi, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team Betsy

Response from GoPupSocksOct 7, 2021

Hi Nancy, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us. Have a Puptastic day!!!!! The PupSocks Team 💙

Response from GoPupSocksSep 7, 2021

Hi there, I'm very sorry you didn't get prompt correspondence from us and for any inconvenience this may have caused! I wanted to check in and see if you received the order you placed as the status shows that it has been delivered. I truly appreciate and value your business. I wanted to make sure that you received your order correctly. We are striving every day to improve and would like to thank you for your order. If you have any additional questions or concerns, please respond directly to this email thread and I’ll be sure to help. Best Regards, The Pupsocks Team Betsy

Response from GoPupSocksSep 7, 2021

Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy