GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Koya
Arrived today & it turned out really cute.
Response from GoPupSocksSep 3, 2021
Hi Koya, Thank you for your feedback! We are excited to hear you received your order and loved it! Thank you for being a valued customer. Kind Regards The PupSocks Team Shae 😎
AK
Terrible experience - take your money elsewhere!! Ordered socks and a mask for the holidays - two weeks before - received them after the 1st of January. During the delay sent multiple emails with no response and then when they did respond they were form letters and no offer of discount or refund. Customer service is HORRENDOUS!! They will not even respond to their bad reviews as they do not care about their customers!!!! Stay away!!!
Response from GoPupSocksMar 11, 2021
Hi there! First and foremost, I would like to apologize for the lack of response from us within a timely manner. Thank you for your most honest feedback, as we truly appreciate your review! I am very sorry to hear that in addition to your socks arriving much later than expected, your experience with us has been nothing short of unpleasant. I can assure you, that we truly value and appreciate our customers! I'd be more than happy to look further into this matter, and provide you with a resolution. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M
hbirch
Loved the fun idea of a cute puppy picture against a bright and noticeable color! Material is thinner than expected, but still a great gift to give away!
Response from GoPupSocksOct 7, 2021
Hello! I am very excited to see that everything came out great! It is always our intentions to make out valued customers happy and their happiness is our greatest inspiration. We do try to use the perfect material to apply the perfect photo on the custom products. We appreciate your feedback! For questions and concerns, email us at [email protected]
Verified C.
I ordered December 6 as a Christmas present. The order confirmation stated 5-10 days delivery. It took over a month and they were the wrong color. I paid $70 for two pair of low quality socks with a blurry image of my granddog.
Response from GoPupSocksMar 11, 2021
Hi there! Thank you for your review, as we really appreciate your feedback! I am very sorry to hear that in addition to your socks arriving much later than expected, your socks arrived as the incorrect color. I'd be more than happy to look further into this matter and provide you with a resolution. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
Disappointed
If I could have given this 0 Stars I would. DO NOT purchase from this company. These are the most uncomfortable cardboard socks I have ever felt. I don't know how you could even call them socks. The company is doing false advertising knowing they can not make deadlines promising to have their product deliver by Christmas and then when they realize they aren't going to make deadlines they continue to advertise they will make deadlines for the next holiday. The product will come weeks after the fact, even when you purchase a month before their cutoff date. Worst customer service/ policies I've ever seen. Purchase at your own risk.
Response from GoPupSocksMar 11, 2021
Hi there! Thank you for your most honest feedback, as we truly appreciate your review. I am very sorry to hear that you are unhappy with the overall quality of your socks, in addition to your order having arrived much later than expected. I'd be more than happy to look further into this matter and provide you with the most viable solution. Please contact us at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M
Tanya
I placed my order on November 23, 2020 which should have left plenty of time to receive it before Christmas. It is now January 21,2021 and I have yet to receive the order. Absolutely unacceptable. Won’t be ordering from this company again.
Response from GoPupSocksMar 11, 2021
Hi Tanya! We would first like to thank you for your review, as we truly appreciate your feedback. I am very sorry to hear that you experienced delays while awaiting the arrival of your order. I am, however, very happy to confirm that your order was delivered. Please look forward to a follow up email from us at [email protected]. We value your honesty and patience! The PupSocks Team -Courtney M
Suzanne
These socks made THE BEST Christmas gifts for my sons & daughter-in-laws! Thank you!!
Response from GoPupSocksOct 1, 2021
Hi Suzanne, Thanks for sharing your feedback! We are so happy that you love your PupSocks and you were pleased with our services.Thank you so much for being a valued PupSocks Customer!! If you have any questions or concerns in the future, feel free to email us at- [email protected]. Have a beautiful weekend! The PupSocks Team🌻
Ellen M.
Picture came out perfectly on the socks!
Response from GoPupSocksOct 1, 2021
Hi Ellen, We are elated that you love your PupSocks and you were pleased with the phone on the sock! If you have any questions please fee free to email us at [email protected]. Have an excellent weekend! The PupSocks Team🌺
