GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customerSpence
We love our socks and the mask we purchased!!
Response from GoPupSocksOct 1, 2021
Hi Spencer, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! Have an awesome weekend! The PupSocks Team
RPV
Great gift idea
Response from GoPupSocksOct 1, 2021
Hi Anna, Thank you so much for being a valued PupSocks Customer 🐶🐾!! If you have any questions or concerns in the future, feel free to email us at- [email protected]. Have a fabulous weekend! The PupSock Team
JohnM
Quality of the photos on the socks was not good. They came out looking very dark
Response from GoPupSocksMar 10, 2021
Hi John! Thank you for your review, as we truly appreciate your feedback! I am very sorry to hear that you were unhappy with the overall quality of the photos on the socks. I can confirm that a resolution was offered to you on behalf of one of our team members as of January 12, 2021. Please look forward to an additional follow up email from us at [email protected] in regards to this matter. The PupSocks Team -Courtney M
Jay
Sent an image, wasn't sure if, based on the dog's coloration, the silhouette would work, but they were perfect.
Response from GoPupSocksOct 7, 2021
Hi there Jay, I am thrilled to see that everything came out perfect! We always aim in making our valued customers happy and that is exactly what inspires us, the smiles on their faces. We greatly appreciate your feedback, Jay, and hope you remember us in the future so you can give that special gift for that special someone! If you have any questions or concerns, email us at [email protected]
customer
While the picture idea is cute the value of the socks is terrible. Last time I will buy these.
Response from GoPupSocksMar 10, 2021
Hi there! We thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that the overall quality of the socks were not at all to your liking. I'd be more than happy to provide a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
I will say, pup socks has excellent customer service. However do not order these socks for a child. I originally planned on gifting these to my 8 year old niece but their smallest youth size is comparable to a woman’s size 6-8. So really only suitable for adults. But they did offer a refund in the form of store credit and handled the complications with my orders very well.
Response from GoPupSocksSep 3, 2021
Hi there, Thanks for your feedback! We apologize you didn't find the socks to be a great fit, but I'm glad we were able to provide a solution for you! Please feel free to email us at [email protected] if you have any additional concerns! Kind Regards, The PupSocks Team Shae 🐶
Lauren F.
I ordered two masks for Christmas and I realized the challenges surrounding 2020 caused delays in shipping. However it took two months to receive my order and half was missing. I only received one mask and have contacted pup socks 2 times asking for an ETA or a refund on my mask that never arrived with no response. There’s no information on when or if the rest of order will arrive. This was a difficult year for everyone and I would expect at least some basic communication regarding my order and to provide a refund if dissatisfied. The mask I did receive didn’t fit my face and had no hose “pinching” wire so I’m also disappointed with the quality as well. Hoping someone from pup socks can eventually respond to me as I’m pretty disappointed I just gave them money with no expectation on delivering their product.
Response from GoPupSocksMar 11, 2021
Hi Lauren! First, I would like to apologize for the delay in response from us. We truly appreciate your feedback, and would like to thank you for your review! I am very sorry to hear that your order arrived incomplete, and that there was no immediate correspondence in regards to the matter. I am, however, very glad to confirm that I was able to provide a viable solution for you. I thank you for your patience and understanding! The PupSocks Team -Courtney M
Kathy
These socks really were the perfect gift! The image was clear on the socks. Timely delivery too.
Response from GoPupSocksOct 1, 2021
Hi Kathy, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! Have a great weekend! The PupSocks Team🌷
