GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 10, 2021

Hi there! Thank you for your review, as we really appreciate your feedback! I am very sorry to hear that the overall fit of the socks were not to your liking. I'd be more than happy to look into this matter for you to ensure a resolution is provided. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 10, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your feedback, as we truly appreciate it! I am very sorry to hear that you experienced delays while awaiting the arrival of your package. I am, however, very glad to confirm that a resolution was provided for you via email on behalf of one of our team members. We thank you for your outstanding patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksJan 27, 2021

Hi there Jade, We appreciate you placing an order with us. We are terribly sorry for the lack of correspondence received from our support team. Our records indicate that your order was placed on hold and we received a response from you on 12/8/20. We see that our support staff responded to your email on 12/9/2020 with a confirmation of the order cancellation per your request. We are striving everyday to continue to approve and appreciate your feedback. We truly hope that you decide to give us another try in the future, and when you do, please use code [TRUST20] for a discount off your future order. If you need any further assistance, please email our team directly at [email protected], we are happy to assist. Thank you. The PupSocks Team🐾

Response from GoPupSocksMar 10, 2021

Hi there! We thank you for your most honest feedback, as we truly appreciate your review! I am very sorry to hear that you were unhappy with the overall quality of the socks. I'd be more than happy to provide you with a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksSep 3, 2021

Hi Cam, Thank you for being a valued customer! We are thrilled your brother-in-law loved his socks 🐾. We intended for everyone to get their special gifts before the Holidays but Covid severely altered those plans! If you have any questions or concerns in the future, feel free to email us at [email protected]. Kind Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksMar 10, 2021

Hi Jamie! Thank you for your most honest feedback, as we really do appreciate it! I am very sorry to hear that the overall quality as well as the fit of the socks were not at all to your or your husband's liking. I'd be more than happy to look into this matter for you, and provide you with a resolution. Please look forward to a follow up email from us at [email protected]. The PupSocks team -Courtney M

Response from GoPupSocksMar 10, 2021

Hi Lisa! First and foremost, I would like to apologize for the delay in response from us. We thank you for your review, as we truly appreciate your feedback! I am very sorry to hear that your order was never received, and that there was no immediate correspondence in regards to this matter. I'd be more than happy to look into this for you, to be sure that I provide you with the most viable solution. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M

Response from GoPupSocksMar 10, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your review, as we really do appreciate it! I am very sorry to hear that you have not yet received your order. I'd be more than happy to provide a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M