GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
So cute! These were the perfect gift for my friend! They came out so good!
Response from GoPupSocksOct 1, 2021
Hi Katie, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! Have an excellent weekend! The PupSocks Team🌈
customer
I was a bit disappointed in the quality of the sock. The material is very thin and stiff to the touch. The quality of the picture was great but actually getting use out of the socks seems unlikely. It is a good thing the money goes to feed the animals. Sad the product wasn't nice enough to give as gifts like intended.
Response from GoPupSocksMar 10, 2021
Hi there! Thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that the overall quality of the socks were not at all to your liking. I'd be more than happy to look into, and provide you with a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
got these for one of my husband's Christmas stocking gift...we all laughed hysterically! they're a hoot...great for a silly gift...the pictures are exactly what I uploaded! love them....
Response from GoPupSocksOct 1, 2021
Hi There, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your husband loved them! We are happy you chose us to create such a special gift for your husband and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! Have a great weekend! The PupSocks Team
N M.
I placed my order on December 8th, with the expectation it would be here by Christmas. I received notification that it was in production on December 9. I received it in mid January. The blanket I received had an unknown dog on it. It took several tries to get customer service to contact me back. Their options were to get a store credit, or a new blanket. Given the length of time, a complete refund should have been the option. I have been promised a blanket in five days. I’m not holding my breath.
Response from GoPupSocksMar 10, 2021
Hi there! First, I would like to apologize for the delay in response from us. We would like to thank you for your feedback, as we truly appreciate it! I am very sorry to hear that your initial blanket order arrived incorrectly! I'd be more than happy to look into this matter for you and ensure that it is resolved. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to receiving your email! The PupSocks Team -Courtney M
customer
Outstanding customer service!
Response from GoPupSocksOct 7, 2021
Hi Erik, We are elated that you love your PupSocks and you were pleased with our products/ services. We value and appreciate you! Best Regards, The PupSocks Team Shae ☀️
customer
I truly wasn't expecting just men's socks. I bought these for my daughter for Christmas and they are huge as I thought they were women's sizes too. I admit this may have been an oversight on my part but this information wasn't clear as far as I could see. I also want to comment on the significant delay on shipping. Although I recognize that this may be out of the company's control, timely correspondence (on the status of the order), to let us know would be appreciated.
Response from GoPupSocksMar 10, 2021
Hi there! First, I would like to apologize for the delay in response from us. We really appreciate your feedback and would like to thank you for your review! I am very sorry to hear that your socks arrived differently than anticipated, in addition to arriving later than expected! I'd be more than happy to look into this matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
Boris
Product never arrived.
Response from GoPupSocksMar 10, 2021
Hi Boris! Thank you for your review, as we truly appreciate your feedback! I am very sorry to hear that your order has not yet arrived to you. Please look forward to a follow up email from us at [email protected] for a resolution in regards to this matter. The PupSocks Team -Courtney M
customer
I received the wrong size , they are too big! Will you send me the size I ordered please ?
Response from GoPupSocksMar 10, 2021
Hi there! First, I would like to apologize for the delay in response from us. We thank you for your review, as we truly appreciate your feedback! I am very sorry to hear that your socks arrived differently than anticipated. Please look forward to a resolution and follow up email from us at [email protected]. The PupSocks Team -Courtney M
