GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 12, 2021

Hi there Pierre, Thanks for sharing your feedback with us. We strive to provide our customers with great products and the best service possible. I am sorry to hear that you did not love your order. We have reached out via email to follow up with you. Please let us know if we can be of any further assistance. The PupSocks Team -Lanice

Response from GoPupSocksMar 12, 2021

Hi there, Thank you for sharing your feedback with us. We are terribly sorry about the delay with your order. Your order was placed on November 23rd and shipped on November 27th. Unfortunately COVID has caused significant delays, especially during this past holiday season. I assure you that workers were working as quickly as possible to have orders delivered worldwide. Our #1 priority is our customer’s satisfaction and we are more than happy to correct the issue with your print. We want you to be satisfied with your order. We have reached out via email and look forward to assisting you. Thank you for being a valued PupSocks customer. The PupSocks Team -Lanice

Response from GoPupSocksMar 19, 2021

Hi David, Thank you for your most honest feedback! We really appreciate your review. I am terribly sorry to hear that your initial order arrived differently than anticipated. I am, however, very glad to confirm that a resolution was provided for you via email on behalf of one of our team members, and that your order has been delivered! Please contact our team at [email protected] should any further questions, comments or concerns arise. We'd be more than happy to assist. The PupSocks Team -Courtney M

Response from GoPupSocksSep 30, 2021

Hi Heather, We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are elated that you love your PupSocks and you were pleased with our products and service. Thank you for the 5 star review we are extremely grateful. Have a great day! The PupSocks Team🌻

Response from GoPupSocksMar 2, 2021

Hi Helder! Thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that you experienced delays while awaiting the arrival of your order. I am, however, very glad to hear that your order made it to you safely. I can also confirm that a resolution was provided for you via email on behalf of one of our team members. We value your honesty as well as your opinion and would like to thank you for being the best part of PupSocks! The PupSocks Team -Courtney M

Response from GoPupSocksSep 30, 2021

Hi Peter, We greatly appreciate the 5 star review. Thank you so much for being a valued PupSocks Customer 🐶🐾!! If you have any questions or concerns in the future, feel free to email us at- [email protected]. The PupSocks Team🐶

Response from GoPupSocksSep 30, 2021

Hi Tony, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your wife loved them! We are happy you chose us to create such a special gift for your wife and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! We appreciate the 5 star review! We look forwarded to your next order. The PupSock Team🍀

Response from GoPupSocksMar 19, 2021

Hi Eric, Thank you for your most honest feedback, as we truly appreciate your review! We are very sorry to hear that the socks arrived differently than anticipated and are not to your liking. However, we are ecstatic to hear that you are pleased with the blanket! To accommodate for that of the socks, I would love to offer you $5 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out ! Please confirm that you'd like to accept this offer and I'll have your credit sent over to [email protected] right away! The PupSocks Team -Courtney M