GoPupSocksReviews of gopupsocks.com

I still haven’t received them almost a month after ordering them soooooo

I ordered personalized socks on Nov 28 hoping that would be enough lead time for delivery before Christmas and should there be an issue with the socks. I finally received the socks after a lengthy shipping time on Dec 13. The socks had a completely other dog on them. For the past week I've been trying to contact Pupsocks, but the only method on file is email which notated due to holiday influx it would take 72 business hours to return my email. After the 72 hours, I emailed again hoping for some expedient assistance. I'm now coming up on the week before Christmas, have to travel on the 23rd and still no refund or replacement for this gift. I'm sure the socks are nice and any other time of year the service is present at least, but this being my first and only purchase with Pupsocks, I cannot recommend this company. Maybe go to a competitor that might be more attentive in customer service.

The quality of the material for the cost of the socks is awful. I was expecting regular cotton socks and got some strange almost neoprene/spandex type socks. They look like compression socks diabetics often wear. Super disappointed in the quality.

The socks never arrived. Contacted the company, which you can only do via a chat bot on their website, and still waiting for a response two days later.

Incomplete Order: I placed an order in late November and only received part of it. After placing an email on 2 separate occasions I have received no contact fro the company about my incomplete order or refund.

Didn’t know what they would look like. Sent a picture and asked them to just use the face. They turned out amazing. Couldn’t be happier! Thank you.

Not worth the cost … the face of the dog on the socks was almost unrecognizable and the socks themselves are not at all soft or comfortable

The socks look exactly how I wanted them. They are adorable. Thanks