GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 26, 2022

Hi Andrea, Hope you are having a great day! I apologize that you are not happy with the print on the custom PupSocks. I will be having one of the Resolution Team Members email you to see if we can come up with a satisfactory outcome to this issue. Please be watching out for an email. Thank you so much! Betsy The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Eden, I hope you are doing well. Thank you for writing a review. I am so sorry you never received your order I have looked into your order and it looks like on January 4th one of the Customer Service Members reach out to you. I know this was after Christmas and this is unacceptable I and going to have one of the Resolution Team Members reach out to you to see if we can find a solution for you on this order. Again, I am truly sorry it took us so long to get back to you. Betsy The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Rita, Hope you are doing well. Thank you so much for writing a review. We greatly appreciate it. I am so sorry that the custom PupSocks that you purchased were too big. I am having one of our Resolution Team Members send you an email to see if we can solve this issue for you. Please be on the lookout for that email soon. Thank you! Betsy The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Mrs. Leggetts, I hope you are doing well. I am so sorry no one reached out to you in a timely manner. This is unacceptable and I apologize for this. I looked into your order and it looks like a resolution was given via email on January 4th. I will be having someone email you in reference to the issue to make sure everything was taken care of to your expectations. I am truly sorry this issue was not resolved promptly. Again, Please be on the look out for an email from one our Resolution Team Members. Have a wonderful day! Betsy The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Phil, I hope you are doing well. I am so sorry there was no transparency on these issues for you. We strive to make sure all of our customers are happy and satisfied. I looked into your order and see you have been given a resolution by email on the 23rd by one of our Customer Service Members. I will have a follow-up email sent to you to make sure the resolution was an amicable one. Please be on the lookout for that. I hope you have a wonderful and prosperous 2022! Betsy The PupSocks Team