GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 12, 2022

Hi James, Thank you for your feedback. Thank you for your feedback! We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. After looking into your order I can see we extended a solution via email. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Kind Regards, The PupSocks Team

Response from GoPupSocksJan 12, 2022

Hi Melissa, Thank you so much for your feedback! We are happy you liked the concept. I'm sorry, you weren't satisfied with your quality. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty socks that can be worn. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off" with a different product. Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team

Response from GoPupSocksJan 12, 2022

Hi there, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Kind Regards, The PupSocks Team