GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 11, 2022

Hello there, I'm terribly sorry for the delay on your order. I looked back into our system and it seems that one of our representatives contacted you trying to resolve the issue but there was no response back. We really want to resolve any issued our valued customers have as soon as possible. Reply back to us at [email protected] Thank you!

Response from GoPupSocksJan 11, 2022

We are saddened to see that the image on the product of the photos you submitted didn't turn out the way you had anticipated. Our website does inform our customers on what makes a great photos under our FAQ's. I also don't see where you reached out to us regarding the issue. We love solving any problems our valued customers have. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, Thank you so much for leaving us your feedback. I'm really sorry for the delay of your order. I wanted to make sure that your order was, in fact, delivered and I was happy to see that your package has successfully arrived. I apologize for the inconvenience this may have caused. If you have any questions or concerns, reach back out to us at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, Thank you so much for leaving us a review! I appreciate you honesty and this helps our growing company to adjust and improve along the way. We apologize for the delay on your order but I'm really excited to know that your custom product arrived safe and sound. If you ever need anything at all, reach out to us at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, I'm really happy to see that the images on the custom product came out great. We are, however, saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]