GoPupSocksReviews of gopupsocks.com

The fabric used for the socks is terrible

I ordered these socks BEFORE black Friday in hopes to get them for a Christmas gift for someone. Here it is New Years Eve and I STILL haven't received them. Allegedly they've been in transit since December 15. It's been SIX WEEKS since I ordered these. There is absolutely no reason a US product needs to take this long to receive.

Great blanket. Soft and cute!! Great pic quality!

The socks I ordered for my wife look great but are unwearable. Contrary to the marketing photos, they are tube socks woven from a durable but overly thick and inflexible material that bunches impossibly around the ankles. A big disappointment.

Quality of actual socks was not great. I was expecting more of a knit material like normal socks. Also the picture quality was not good. I wish I could have approved the socks before they were made. I asked for the faces to be cut close so you could just see the head and it looked like the ears were cut off.

The picture that I sent was bright and very clear but when it was put onto the socks it is very blurry and dark. I am disappointed because it took a while to get them in and the product felt very cheap and looked awful. You couldn’t even tell it was my daughter’s face. There should be a way to see what your image will look like before the socks are manufactured to avoid this based on the price we pay.

I am so angry with your company. I tried to contact customer service twice to try to change where the socks should be delivered because you took to long to fill the order. The original estimated time you provided was sufficient for me to have the socks made and I could bring them with me when I traveled for Christmas. When I realized that you would not be able to fill the order in time, I tried TWICE to contact you to get the shipping address changed. TWICE I received an email that someone would contact me within 72 hours. I am STILL waiting to be contacted and it has been over 10 days since I first tried contacting you. Don't give me excuses about covid and holiday. I get all that. That's why I placed the order on Dec 5th. Do better if you expect to survive. Your customers like me are tiring of crappy service yet paying good money for the product.

The socks are cute, but she can barely get them on her feet. They are shaped like tubes, not socks, and have a stiff plastic ring at the top that I guess serves to keep them up? She can’t wear them, but loves her cat on socks, so there’s that. Pretty disappointing :(