Working with Pancham was a great experience. Emily and Jules made an excellent team, and I learned a lot from them; from social media marketing strategies to improving lead show rates and maintaining strong communication. Together, we were able to bring in high-quality leads. They were also very accommodating of our changes and challenges, and their consistent check-in meetings built a strong sense of trust and comfort.
Response from Pancham | Fitness Business GrowthSep 30, 2026
Thank you so much for taking the time to share your experience! We’re grateful to hear that Emily and Jules made such a positive impact during your time working with our team. It’s great to know that you were able to take away valuable insights around social media marketing, lead show rates, and communication, while also seeing strong results with high quality leads. We really appreciate your kind words about their flexibility and consistent communication, and we’re grateful for the opportunity to have worked alongside you!
MK
Michael K.
Jules is an AMAZING rep
Jules is an AMAZING rep. She helped identify trends and adjust toward marketing schemes that allowed us to take full advantage of our advertising spend. The booking team does an exemplary job of reach out to fresh leads and helping them get booked. Overall, our experience with Pancham has been extremely positive toward our studio growth.
Response from Pancham | Fitness Business GrowthSep 30, 2026
Thank you so much for taking the time to share your experience! We’re especially glad to hear that Jules was able to help identify trends and make adjustments that helped you get more from your advertising spend. It’s also great to hear that our booking team made such a positive impression with their follow up and dedication to getting fresh leads booked. We truly appreciate your kind words and are grateful for the opportunity to have supported your studio’s growth!
BG
Buffalo Grove I.
Disappointing results
Disappointing results. Leads generation is very low and i often hear excuses like "long weekends are typically low", "the colder weather results in lower leads", etc. I gave them more time than I ever should have, but there were days on end with zero leads. High price, but campaigns were ineffective.
Response from Pancham | Fitness Business GrowthSep 30, 2026
We appreciate you sharing your feedback and want to provide some additional context around the results and the work that went into your campaign.
Lead flow was not perfectly consistent throughout the campaign, and we understand how frustrating it can be to see days with little or no lead activity. However, the campaign did continue to generate leads over time, with performance naturally ebbing and flowing from day to day. With an average daily ad spend of approximately $25 and an average CPL of around $35, it is also possible to have individual days with zero leads, particularly when performance fluctuates around weekends or holiday periods. This was the context behind our conversations about slower periods not an excuse for performance.
We also continuously monitored and adjusted the campaign based on the data. When we saw performance begin to decline in February, we discussed the trend with you, refreshed the creative, tested new messaging, paused higher CPL ads, and explored additional creative angles, including trainer-led video content. We also continued evaluating the offers based on both lead volume and lead quality.
Importantly, the campaign did show periods of strong performance. After changing the offer, for example, we generated 9 leads at a $24.27 CPL, demonstrating that the account was capable of producing leads at a substantially lower cost when the offer and campaign conditions aligned.
We also found that the 4 Weeks for $89 offer was the most balanced offer we tested. While lower-barrier offers such as 14 Days for $14 could produce cheaper leads, the $89 offer consistently provided stronger lead quality, which is why we recommended continuing with it rather than simply optimizing for the lowest possible CPL.
We understand that you ultimately felt the lead volume did not meet your expectations, and we respect that. At the same time, we don't believe it would be accurate to characterize the campaign as simply ineffective or suggest that concerns about weekends, holidays, or seasonal fluctuations were being used to avoid addressing performance. The account was actively monitored, changes were made when the data warranted them, and we continued working to improve performance throughout the engagement.
We’re always disappointed when a client feels they didn't get the results they were hoping for. Our goal throughout this partnership was to improve lead flow while balancing cost, lead quality, and the likelihood of those leads becoming members, rather than simply generating the largest possible number of inexpensive leads.
MA
Matt A.
Misleading ads
Misleading ads. Don’t use Pancham. Don’t trust their ads & sales reps.
The sales rep is disconnected from the “coach.” The sales rep suggested an automated interface with our current booking software, which is widely used across the fitness industry. Then, the “coach” told us that would cost extra.
The Pancham ads say they won’t pressure you to low-ball a crazy offer. The coach said, we had to make a low-ball offer (below our current reduced pricing option that we’ve proven to work for conversions) in order to get more leads.
The Pancham booking site is a separate website. We were expected to monitor hourly. If we didn’t, it’s a way for Pancham to get out of their “guarantee.” It’s laborious and requires us to manually take client info from Pancham software and manually enter the client info onto our booking site. Then, do the same after each class - multiple extra steps, multiples times every day.
These guys are not trustworthy. The “coach” isn’t really a coach. Just a dude with very basic knowledge & generic approaches.
Beware of practices that diminish your brand value.
Response from Pancham | Fitness Business GrowthMar 17, 2026
Matt, after four sales calls over two weeks and one onboarding call with your coach, we off-boarded your account and issued a full refund as soon as it became clear the partnership wasn’t the right fit. All five calls were recorded and transcribed, and the claims here don’t reflect what was discussed.
On the MindBody integration: our sales rep explained across multiple calls that the booking workflow would depend on what MindBody allows, and that the final setup would be confirmed with your coach during onboarding. The call transcripts reflect this clearly.
On the intro offer: your coach suggested several options to help generate lead volume for a newer location. You disagreed with that direction, which is completely your choice, and the conversation moved forward. No specific offer was required or enforced.
On the booking system: our platform asks studios to mark whether leads showed up or not so our team can quickly re-engage no-shows while they’re still warm. Your coach estimated this at roughly 1–2 quick updates per day, which typically takes under 30 seconds.
On the guarantee: the show/no-show feedback exists so our team can follow up with missed appointments and maximize the value of every lead. It’s part of how the system drives results, not a workaround.
We’ve worked with 700+ fitness studios over nearly seven years, including many yoga studios. This appears to have been a rare misalignment in expectations, and we wish you the best moving forward.
BO
BOUT
Pancham has been a pleasure to work…
Pancham has been a pleasure to work with! Our rep, Jenna, is hands-on, super creative and she genuinely cares about helping us grow our business! I would highly recommend Pancham to others looking to get the word out about their business! They are the helping hand that you need to take that next step.
Response from Pancham | Fitness Business GrowthSep 30, 2026
Thank you so much for taking the time to share your experience! We’re grateful to hear that Jenna made such a positive impression through her hands on approach, creativity, and genuine commitment to helping your business grow. We’ll be sure to pass along your kind words to her. We truly appreciate the trust you placed in our team and the opportunity to have been part of your journey. Thank you again for the recommendation!
PS
Peter S.
The Pancham team was great!
The Pancham team was great. They were all the things you would want and expect from a partner: knowledgeable, proactive, easy to work with, responsive and professional!
Special shoutout to our CSM, Jenna! She is fabulous!
Response from Pancham | Fitness Business GrowthSep 30, 2026
Thank you so much for taking the time to share this! We’re grateful to hear that you found our team knowledgeable, proactive, responsive, and easy to work with. Jenna will be especially happy to hear your kind words. We truly appreciate the trust you placed in our team and the opportunity to have worked alongside you. Thank you again for sharing your experience!
CH
CHARLES
Only Meta ads company I trust my…
Only Meta ads company I trust my business with. Pancham does a great job at keeping lead flow high and lead cost low. We’ve been using them for two years for three of my gym locations, and I can’t imagine switching to anyone else. A++ highly recommended.
Response from Pancham | Fitness Business GrowthSep 30, 2026
Thank you so much for taking the time to share this! We really appreciate the trust you’ve placed in Pancham and it means a lot to hear that our team has been able to consistently keep lead flow strong while maintaining efficient lead costs across your locations. Supporting multiple gym locations over the years is a responsibility we don’t take lightly. We’re grateful for the opportunity to have been part of your growth and truly appreciate the A++ recommendation!
JB
Jamie B.
Highly Recommend GoPancham
Highly Recommend GoPancham
We’ve had an awesome experience working with GoPancham.
From day one, their team moved fast and executed even faster. They ran multiple different promos for us, tested angles, optimized quickly, and consistently delivered with impressive turnaround times. In our world, speed matters — and they absolutely delivered.
Huge shoutout to Jenna, our account manager. She’s organized, responsive, proactive, and genuinely cares about performance. It never felt like we were just another account. She stayed on top of everything and made sure campaigns were always moving forward.
What really stood out:
• High-quality leads
• Strong show rates
• A booking team that is top notch
• Clear communication
• Fast implementation
Their booking team deserves special recognition — they know how to work leads properly. We saw real appointments getting set, not just empty inquiries sitting in a CRM.
Overall, we’re impressed. They do what they say they’re going to do, they move quickly, and they understand how to generate real opportunities — not just vanity metrics.
If you’re on the fence, give them a try. We’re glad we did and love what they’re doing.
Highly recommend.
Response from Pancham | Fitness Business GrowthSep 30, 2026
Thank you so much for taking the time to share such a detailed review! We truly appreciate the opportunity to have worked with you and are grateful for your trust in our team. It’s great to hear that the speed of execution, campaign testing, lead quality, and booking process made such a positive impression.
Jenna will be especially happy to hear your kind words. Her organization, responsiveness, and attention to performance are qualities we value greatly. We’ll also be sure to pass along the recognition to our booking team.
We’re grateful for the opportunity to have supported your business and truly appreciate your recommendation!
