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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
Nichole R.
Repeating the same thing every single month actually every 3 weeks is insane. Then its not in one message but one request in one message...another request in another message. I don't have time to do that.
Response from GoodRxAug 24, 2026
Thank you for your feedback, Nichole! We appreciate your feedback and will pass this along internally.
customer
I signed up for the Companion Plan with the understanding my two prescription and a one-time medication after dental surgery would be free. But they're not at my CVS.
Response from GoodRxAug 24, 2026
We would be happy to investigate this and provide you with assistance! Please give us call at 844-595-5222; we're available Monday through Sunday from 6am to 9pm CT.
alecia
GoodRx is always available whenever you reach out to them, and they get back to you quickly. That’s said a lot for me. Good communication skills.
Response from GoodRxAug 29, 2026
We are thrilled your experience has been a good one, Alecia!
Mary
Without your terrific discount on my needed prescription I could not afford to purchase.
Response from GoodRxAug 25, 2026
Glad we could help you save, Mary!
Gustavo
Great Option in in between Health Care Plans
Response from GoodRxAug 29, 2026
Thanks for letting us be here for you!
Andrew W.
False advertising about services offered, and a completely unresponsive support team that will charge you whenever they feel like it.
Response from GoodRxAug 24, 2026
We would like to look into this, Andrew. Unfortunately, using the information you provided here we were unable to locate your account. Please give us a call at 855-268-2822 or email us at [email protected] so we may investigate further.
Ryan
The meds come on time. The physicians are thorough and trustworthy. The cost is within my budget.
Response from GoodRxAug 29, 2026
We're glad we can help you get the meds you need!
Russell
It’s seems harder than it should to contact someone when it’s time to review your health plan.
Response from GoodRxAug 24, 2026
Thank you for your feedback, Russell. We would like to learn more, please give us a call at 855-526-3318 or email us at [email protected]. We're available Monday through Sunday from 6am to 9pm CT.