james B.
Diago was very helpful in explaining…
Diago was very helpful in explaining the information I needed to help with my GoodRx account. He was very courteous and clear as he assisted my wife and I.

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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
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4,044 approved reviews, newest moderated first
james B.
Diago was very helpful in explaining the information I needed to help with my GoodRx account. He was very courteous and clear as he assisted my wife and I.
Jillyp15
Brenda went out of her way to ensure my issue was taken care of. THANK YOU BRENDA AND GOOD RX!
Meg D.
I use the GoodRx app every month for 4 medications. I save a ton. Unfortunately the pharmacy at Harris Teeter in Kernersville NC informed me that they would no longer be accepting it for 2 of my medications. If you are having trouble getting the price on the GoodRx app I suggest presenting the GoodRx coupon with your prescription and verifying that you can get the medicine at the price and quantity when you drop it off. If not you can leave with your prescription (or have it electronically transferred) without issue.
Trudy G.
Used GoodRX for the first time today after my insurance denied a prescription. I paid less than what I would have if the insurance would have approved it. I will always check this now before using the insurance plan.
Kari A.
I installed the GoodRx app awhile ago but didn't use it or set up an account. I recently had to get a prescription and CVS told me it was not covered under my insurance but offered to run some coupons. I remembered I had the app and brought it up on my phone and showed them and they were able to process it and I save almost 50% off the price. The key I think is to get someone at the pharmacy that knows how to run the coupon through the computer. There is a Member ID, Group Number and Bin number on the coupon just the same as an insurance card. Also you can't combine insurance with the coupon code so that could be another issue for people who are not able to use it.
C I.
i tried to use my goodrx card at my local king soopers pharmacy. The good rx price was to be $90.66 for my meds, and my insurance price was $165.39. When the pharmacist ran the good rx card, she said it would be $230 so we went with the insurance cost. Because I was in the drivethru with lots of cars behind me, I did not try to rectify this. It really bugged me!! I placed a call to Goodrx to ask what I might have done wrong. Jocelyn was so helpful! She said it should be $90.66. She called the pharmacy on my behalf and within about 20 minutes she called me back and got me the discounted price! Now I just need to go into the pharmacy and get my refund. I'm thrilled with the high level of customer service!~ This was my first time using goodrx, on the suggestion of my dermatologist, and I'm a fan for life!
Kelly D.
Today was my third attempt at using GoodRx. My first time the coupon was for around $22 yet I paid over $75 out of pocket. The second time the coupon was for less than $30 yet I paid over $100 out of pocket. According to the coupon my Dr sent me this time I should have been ready to pay $35 for my script with the GoodRx coupon but the store refused to accept that price. All three times each store has flat out refused to accept the GoodRx price and I'm starting to get a little annoyed. I'm not sure if it's due to the coupons being illegitimate or stores simply not honoring them or what.
Response from GoodRxJun 3, 2020
Hi Kelly! We're sorry for the inconvenience, and would be happy to investigate further. Please give us a call at 888-799-2553, and we will collect the necessary information in order to reach out to the pharmacy on your behalf!
michelle R.
Walgreens does not take my previous insurance (humana)and I have always used Good Rx for it, the only medication I take from a retailer. I no longer have insurance and it worked last month went a few days ago and the pharmacy cashier/pharmacist said it doesn't work, so I scoured the internet and provided her with the good rx site with all of the info needed. It has always worked for 3years or so now. Had to pay full cash price which was a large amount. I felt bad for holding up the line and just paid for it. It is not the cards fault it isn't guaranteed they said but it seems from reading that this problem is common with Walgreens, and most of the time Walgreens is in the wrong and you should definitely look into why they have so many issues. I would like to know whether it is an invalid code now or.. thank you.
Response from GoodRxJun 3, 2020
Hi Michelle! We're sorry to hear about the trouble you experienced at your local Walgreens pharmacy. Please give us a call at 888-799-2553, and we will reach out on your behalf.