Darrell
Very unhappy with customer service
After printing your coupon, I took it to CVS and it was not honored. As a matter of fact , I paid $50. More than the coupon so NO savings. After 45 minutes waiting in line I find this out and I’m totally frustrated. I paid the full price because I couldn’t get you online. I called again when I got home and the answer given was the same as ‘too bad so sad’ if CVS doesn’t honor, then I would not have gone there or had prescription filled. I would have taken it somewhere else. Now I am concerned this isn’t a good deal after all. I will have to explore other companies and see if they are really interested in pharmacy compliance or patient satisfaction.
Response from GoodRxJan 8, 2024
Hello Darrell, we're sorry to hear about this frustrating experience. Unfortunately, after you pay for the prescription we are unable to require the pharmacy to charge the price we list on our site. If you run into a price discrepancy in the future, please give us a call before you pick up your script. We'd be happy to speak with the pharmacy on your behalf! We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.

