GoodRxReviews of goodrx.com

Really good discount on expensive medication.

Prices are great. Can buy at many different places

I always try to use good rx when my medicare drug plan charges an outlandish price. Good rx usually charges about half the medicare cost unless it's a new drug.

I had a horrible experience with GoodRx. More than 16 hours after my appointment and suffering in pain, I still had not heard from a doctor. I kept emailing them and received only one reply which stated my request for treatment was waiting for review. Their website advertises wait time during business hours is 4 hours or less. I called their customer service number and was told by the representative that all I could do was email and wait at least 8 hours for a response, and that he could not help me. After another hour or so went by, I decided to seek treatment elsewhere and was taken care of within minutes! I requested a refund from GoodRx, but I am not confident they will actually follow through without a fight from me. A nurse practitioner finally got back to me from GoodRx after I was already taken care of by a doctor from another company and said they would prescribe me an OTC. I don't need a prescription for over the counter medication. All I needed was a simple antibiotic. What an absolute nightmare! Bad business!!

Great service and help. Prescription was processed quickly and the team was quickly able to help when there was a problem. I'm glad I chose GoodRx

I have had several hassle-free telehealth visits for my face herpes where I received a prescription in a timely manner. This last outbreak, I sought to do the same. This time, I was not given a prescription- claiming I need to be seen in person as it was a medical emergency. As frustrating as this decision was, the real frustrating part was that I never got a response when I asked why it was an emergency, and how it differed from my previous experience. Imagine going into the doctors office, asking a question, and the doctor just leaves. This is unacceptable. I will no longer be using GoodRx.

Good RX savings

As a previous pharmacy tech I have been using them to help customers for years. I'm glad the have tele health, and at a decent price too!