GoodRxReviews of goodrx.com

Fantastic. Saved a lot of money

The process was easy and simple. The savings are outstanding.

Slight saving on medication not covered by insurance.

The lower prices for my prescriptions are awesome. The only problem is that initially pharmacy staff tried telling me over the phone or in drive-thru pickup that Good Rx wasn’t accepted. You will have to push the issue. The pharmacist usually just has to give the approval to the pharmacy staff member

Experience 👍

Friendly and a bulldog with my claim.

Excellent guidance

Very disappointed in the poor level of service received from GoodRX Gold - I started my membership at 4pm and they immediately took my money, I sat and waited until 4:45pm and via chat (it said phone call would come but didn’t) a Pam Clay nurse practitioner from North Carolina came on asking for pictures of old prescription bottles as the one submitted didn’t have enough info for her.. I provided the pharmacy phone number and waited for her response she said she would call, now at 7pm I called GoodRX GOLD customer service and was told Pam Clay is offline so she went home I guess probably already working from home which is even worse and now i’m still waiting. I want a full refund and for Pam Clay to receive the proper training, coaching feedback and discipline for unprofessional conduct and she should be terminated if I were her boss because wasting my time is unacceptable. She was on the clock I wasn’t. I was paying. I would not recommend GoodRX Gold to anyone!!! ****** Response to GoodRX I was chatting directly with nurses who were corresponding in real time. I have the full transcript. They simply stopped responding and it’s unacceptable to excuse this behavior or accept a 4 hour wait while actually chatting with employees of GoodRX. To be clear I was not in a queue I was speaking to individuals who chose to stop helping & responding and then was told by customer service when I called that I would need to cancel and REPAY because the person I was speaking with went into unavailable.