Susan B.
Great price and user friendly process…
Great price and user friendly process to use.
Response from GoodRxSep 6, 2024
We're so happy to hear you are enjoying your GoodRx experience, Susan!

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GoodRx (goodrx.com) has 4,044 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
4,044 approved reviews, newest moderated first
Susan B.
Great price and user friendly process to use.
Response from GoodRxSep 6, 2024
We're so happy to hear you are enjoying your GoodRx experience, Susan!
Elizabeth
I appreciate that I can see what my prescription is going to cost at several pharmacies in my neighborhood. Currently, through GoodRX my prescription is going to cost $13 but through my prescription health plan is the cost would have been $40.
Response from GoodRxSep 5, 2024
We're glad we could help you save, Elizabeth!
John
I canceled the gold plan and they still charged me.
Response from GoodRxSep 6, 2024
Hello John, we would like to apologize for the negative experience and thank you for bringing this to our attention. Using the information you provided we were able to locate your cancelled account in our system. Unfortunately it looks like we also had a duplicate account on file. We have cancelled and refunded the charges for the duplicate account, as well as removed your credit card from our system. Please note refunds can take 5 to 10 business days to compete, depending upon your bank. If you have any questions or need any further assistance, please give us a call at 855-487-0694. We'd be happy to help!
Edward
great prices
Response from GoodRxSep 5, 2024
Thanks, Edward!
Donna
I was charged more $$$ for my prescriptions than I should have been at the pharmacy I use. If I hadn't known the usual costs of each script I would have been overcharged. I pay for GoodRx on a monthly basis and I expect to get good prices without having to double check. I am on a fixed income and would like better service. Thank you.
Response from GoodRxSep 5, 2024
Please give our GoodRx Gold support team a call at 855-487-0694, so they can contact the pharmacy regarding the price discrepancy, Donna. They're available Mon-Sun, from 6 AM to 9 PM CT.
customer
Provides great savings when insurance doesn't. While I have medicare and a supplemental coverage plan, I still find some of my medications are not covered by the drug plan I selected. Shopping for a good drug plan still results in some drugs not covered. That is where GoodRX steps in. Even on some of the drugs my plan covers, GoodRx provides a better price! I tell all my friends to compare - GoodRx could help on those drug prices!
Response from GoodRxSep 4, 2024
We're glad we've become a useful resource for you! 🤩
kitty T.
Used Goodrx to get a prescription for Chantix so I can quit smoking. I have used this medication before and successfully quit smoking. However, lately I've been having some life stressors and started smoking again. With Chantix, you start with a starter dose for a week and then you have to keep taking it everyday for a couple of months. Spoke to a "nurse practitioner" to get the medication. She sent the starter dose to my pharmacy with 0 refills. When I inquired about the rest of the medication I'm to take after the starter, she didn't respond. She ghosted me and never responded. So I called goodrx to complain and get my money back and was told by goodrx that the consultation had ended and I would have to pay ANOTHER FEE to finish out the consultation!!! Why would I pay another fee because the "nurse practitioner" ghosted me before the original consultation I had ALREADY PAID FOR was completed? This is messed up! Thanks for nothing goodrx! ***UPDATE*** I don't know if anyone from goodrx saw my review, but late yesterday evening, a different nurse practitioner contacted me via the app and sent the rest of my prescription to my pharmacy. Problem solved.
Response from GoodRxSep 3, 2024
Hello Kitty, we apologize for the negative experience you've had with GoodRx Care. Please be aware that it may take up to 4 hours to receive a response during regular business hours, Monday through Friday from 6am to 7pm PST. Please note that our responses may be delayed further on weekends and holidays. We are pleased to hear that you received the assistance you needed and your prescription. If you have any questions about your appointment or require further assistance, please contact our GoodRx Care Customer Support team through the message center. They will be happy to assist you! You can reach them here: https://goodrx.co/3R1EDOp
Daniel
All the discounts I get is great I save a lot love it
Response from GoodRxSep 4, 2024
It makes us happy when you save! 💸