Ann R.
Paid $60 for nothing
Paid $60 for nothing — complete waste of time and money. I paid $60 for a consultation with GoodRx Care, hoping to receive a prescription for a simple topical antibiotic (mupirocin) based on very clear symptoms and photos. Instead, after going through their entire intake process, uploading photos, ID, answering 20+ questions, and waiting for the doctor — I was told to “go to Urgent Care.” That’s it. No treatment, no advice, just “go somewhere else.” This is not telemedicine — this is a scam. If they’re not allowed to prescribe what people clearly need, they should say that before taking your money. Complete waste of time, energy, and $60. I would never use this service again and would warn others to stay away.
Response from GoodRxApr 17, 2025
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please give us a call at 888-799-2553, so we can provide you with assistance.

