I do not have health insurance. I'm the only one in my family that doesn't have it. Good RX has saved me hundreds of dollars as I am on several medications for my diabetes and my other health issues.
Response from GoodRxApr 30, 2025
We're very thankful we can help make your medication more accessible, Sheila!
DD
Dashing D.
I have Good Rx Gold
GOOD RX ROCKS!
I have Good Rx Gold! ITS BEEN A GODSEND FOR ME. All my siblings have it too and LOVE IT! THANK YOU GOOD RX FOR MAKING HAVING TO TAKE PRESCRIPTIONS EASIER! GOOD RX HAS SAVED ME AND MY FAMILY SO MUCH MONEY!
GOD BLESS GOOD RX AND ITS EMPLOYEES!
Response from GoodRxApr 30, 2025
We think it's fantastic you and your siblings are enjoying GoodRx Gold, Deb. Congrats on those savings!
DA
dale
Very professional & kind
Very professional & kind, Everything you said would do was carried out perfectly. Used great patience in taking my request, making sure all information was correct and caring for my needs.Doing an awesome and efficient job. I am very happy. 5 ⭐️⭐️⭐️⭐️⭐️ job. Excellent speaking & job performance. I love it
Response from GoodRxApr 30, 2025
Thank you so much for your feedback, Dale! We are so happy your GoodRx experience was a positive one.
AR
Adrienne R.
Goodrx has become a scam
Goodrx has become a scam. Needs to be investigated. The app is ridiculous. They add the points when you go pick up prescription and/or prescriptions and then turn around and subtract them. Someone foreign always answers. They try to confuse you. It's like they are reading from a script. I dealt with this one guy for over 2 hours. Then gave me another number to call. The person there told me would call me back within 48 hours. Call back with scripted lines. Today, more scripted lines. So , I told him to put supervisor on. Another foreign speaking gentleman. Same scripted stuff. Trying to confuse me. I asked him if he was going to add the points back yes or no multiple times. He kept dodging the question. I said either you are or not. Not going to keep doing this. He said I'm not going to waste your time. I said I know. He said I just need 2 minutes to investigate. Then come back with same questions. Then I told him I will give him number to pharmacy. He said he would take it down. I started giving him phone number. Then he said , unfortunately, we can not add points back. I said, I know, guess what, Bye! Same thing happened when I had an issue last year. Say the exact same thing. Most of the time now, been using other discount cards that are cheaper. Maybe 5 prescriptions I've used goodrx within the last year or two years. Before day each time went to pharmacy. Then realized, still could save more using other cards! Goodrx is a sad joke and so is their customer service. I said I have the receipts if you need them. Since, last issue asked for receipts. I've been keeping, since that incident. Have the card and card numbers as well. He was like great. Then, I kept saying I have receipts right here in front of me. He said the he told me when he transferred me you were having problems using your rewards points. I said no that's not correct. Then he says okay. I explain. Then he says can I have card numbers. That's when I told him I would give him pharmacy number. Then he started stumbling over his words. Trying to get out of saying I will take the number and call. I will investigate. When he saw he was going to have to work, he couldn't handle it. Just use to lying. Conning people each and everyday! Names of males I spoke to Josue and supervisor name was Alex. Alex said I am the acting supervisor. He was correct. Acting! Replied with another made up rule, enough said. Same tactics. Scammers. Investigate! Everything this person replied with was done! Now what? 🙏 For GoodRx! Even other companies, people, groups, and etc that work using these antics, that take place daily! What got me was when Alex asked for my Birthday 😊
Response from GoodRxApr 25, 2025
Thank you for your feedback Adrienne, we were able to locate your calls in our system. Currently, we only provide rewards for new prescriptions or when you use a new GoodRx coupon on a refill. You can learn more here: https://goodrx.co/4ivsM6L If the pharmacy list previous GoodRx coupons on file for you, you will still need to show them a new coupon from the GoodRx app to be eligible for rewards. Additionally, participating pharmacies can use your rewards points for deeper discounts, on your medication, if you have selected "Extra prescription discounts" rewards option. To learn more about reward redemption please visit: https://goodrx.co/3S8ViQU
DA
David
Easy to use best prices
Easy to use best prices
Response from GoodRxApr 30, 2025
So happy you are finding savings, David!
CU
customer
Incompetent and unable to deviate from…
Incompetent and unable to deviate from guidelines even when clinically indicated. Can’t even get the right antibiotic for a simple UTI. Total waste of time and money.
Response from GoodRxApr 25, 2025
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please give us a call at 888-799-2553, and we'll be more than happy to help.
HP
Harold P.
If I could nominate GoodRx for a Nobel Prize, I would.
Where do I start? For an $90 annual fee, GoodRx saves me multiples in reduced Rx costs. It's easy to start with the monthly program, then to convert to the annual plan, and save $20 in the process. Their customer service rocks. I had made the mistake of starting the monthly with one email address, then converting to the annual plan with another. Caught the double-payments, and anticipated a battle to recoup my fees. They responded quickly, and are reimbursing the my-mistake overpayment.
Response from GoodRxApr 30, 2025
We are so glad you are enjoying your GoodRx experience, Harold! Thank you for letting us provide you with assistance!