Shandra C.
Waste of time and money
The company should let it be known that you aren’t guaranteed to have a strictly virtual visit. If I have to go to the pharmacy to get a test strip and report back, I may as well go to prompt care or minute clinic. I read treatment from the comfort of your home and see reviews of successful treatment but it was a waste of time for me. I answered several questions and check off the boxes for what I was asked! Started and canceled my membership. I don’t recommend!!!
Response from GoodRxDec 24, 2025
We're really sorry to hear that your GoodRx Care experience was not the best, Shandra. Sometimes our Healthcare Professional feel the best care you can receive is in-person. We do offer a 100% Satisfaction Guarantee and have refunded your visit fee. Please note, refunds can take 5 to 10 business days to complete, depending upon your bank's processing times.

