The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
The Good Feet Store (goodfeet.com) has 1,959 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
goodfeet.com
Website
goodfeet.com
Category
Physical Aids
Location
Carlsbad, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ken was great ! He explained everything throughly and was very personal!
Response from The Good Feet StoreAug 3, 2026
Hello Chuck, we’re so appreciative of your kind words for Ken. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!
BO
Bob
Great experience
Great experience, very knowledgeable
Response from The Good Feet StoreAug 3, 2026
Hello Bob! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!
LB
Linda B.
Personal attention to detail.
Personal attention to detail.
Response from The Good Feet StoreAug 3, 2026
Hello Linda! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!
ST
Steph
I can’t recommend Carrie enough
I can’t recommend Carrie enough. I spend a lot of time on my feet for work, but I’m also really into fitness, so when my feet hurt, it affects so much more than just getting through my workday. It impacts my workouts, my recovery, and honestly just being able to enjoy the things I love.
What I appreciated most was that Carrie didn’t just try to sell me a product. She took the time to understand me first. She asked about my lifestyle, what I do every day, what my goals are, and what was actually causing me problems. Instead of trying to make me fit the product, she found the product that fit my life. That made all the difference.
You can tell she genuinely believes in what she’s doing because she knows her products inside and out, but even more importantly, she knows how to listen. I never felt pressured or rushed. I felt like she truly cared about helping me find the right solution, not just making a sale. She advocated for what would benefit me based on my lifestyle instead of trying to convince me that one solution works for everyone, and I really appreciated that.
Customer service like that is hard to find. If you’re considering The Good Feet Store, ask for Carrie. She’s knowledgeable, personable, and made the entire experience one I’d recommend to anyone.
Response from The Good Feet StoreAug 3, 2026
Hi Steph, we appreciate the honest review. We're lucky to have people like Carrie focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
MJ
Matthew J.
Incredible Service
The nice young man did great helping my mom with her balance!
Response from The Good Feet StoreAug 3, 2026
Hello Matthew! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!
DW
Dee W.
Joe was great and gave me so much…
Joe was great and gave me so much information and insight to improve my situation thank You Joe
Response from The Good Feet StoreAug 3, 2026
Hi Dee Wieringa, thank you so much for your review. It’s team members like Joe that make The Good Feet Store what it is. Your feedback really matters to us.
CS
Clarissa S.
Mika was wonderful
Mika was wonderful...patient and knowledgeable. It was a great experience!
Response from The Good Feet StoreAug 3, 2026
Hi Clarissa Sarabia, we appreciate the honest review. We're lucky to have people like Mika focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
CM
Christina M.
Carrie was absolutely wonderful
Carrie was absolutely wonderful! She was kind, patient, and incredibly knowledgeable throughout the entire fitting process. She took the time to make sure my mom was properly fitted with a full set of Step Forward inserts and explained everything clearly. The best part is that my mom is already feeling relief, which means so much to us. Thank you, Carrie, for your exceptional care and professionalism. We highly recommend The Good Feet Store because of the outstanding experience you provided!
Response from The Good Feet StoreAug 3, 2026
Hi Christina Mccutcheon, thank you so much for your review. It’s team members like Carrie that make The Good Feet Store what it is. Your feedback really matters to us.